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Sep
29
Knowledge-base review!
Posted by Zoe Strassen on 29 September 2016 10:28 AM

Hi All,

We are currently working on our knowledge base.  We would love to hear your thoughts on how we could improve it.

We would be grateful if you would take a few minutes to fill out our short survey and let us know what changes you would like to see.

https://www.surveymonkey.co.uk/r/ZTKKZ6N

We looking forward to hearing from you.

Zoe


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Sep
1
New Index Available
Posted by Zoe Strassen on 01 September 2016 10:43 AM

Click here to see our new knowledge base index which will help you find your way around our getting started section.

We will be adding more indexes and checklist guides soon. 


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Jul
19
19th July 2016 - Issues downloading Amazon orders
Posted by Pat Strassen on 19 July 2016 12:28 PM

Some of our customers have reported problems importing orders from Amazon today. We have looked into this issue and found that the Amazon website is running very slowly today.

It is currently taking up to 30 minutes to import orders, if you are experiencing problems you should leave One Stop Order Processing running, don't cancel the order import as this will cause further delays.

Apologies for an any inconvenience caused.


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