Welcome to the Mole End Software help desk
RSS Feed
Knowledgebase - Click on the section titles to see more categories and articles : * Product Mash
If you need to add new data then you can do this by creating User Defined Properties (V8 and above) or Custom Variables (V7 and below) and adding the appropriate values to your products / sections before generating your feed file.  You can then tell our program to use these values when generating the feeds. Actinic V7 and earlier and V8 and higher deal with custom values in different ways, the articles below explain how to set up custom values and use them in your feeds. V8 and higher : [ht...
Our Upgrade program can be used to back up your settings, transfer settings from one computer to another, as well as upgrade from a previous version of Actinic / Sellerdeck to your current one. It will also transfer your password settings.  The installation program for the settings manager can be downloaded from: http://www.moleendgroup.co.uk/download/ME_UpgradeMgr.exe [http://www.moleendgroup.co.uk/download/ME_UpgradeMgr.exe] To install the program, just run the above file and follow the in...
WHAT IS GOOGLE SHOPPING Google shopping is a searchable directory of products listed by google when you click on the shopping link on the main google search page.   Click here to see the google shopping directory [http://www.google.co.uk/shopping].   You can submit details of your Sellerdeck products to google and if they meet googles requirements they will be included in the directory and people will be able to search for them through the google shopping interface.  Google does not charge y...
PRODUCT MASH FOR ACTINIC RELEASE NOTES   Features introduced in version 4.0.0.4 _New Features_ Added format options for custom feeds, (save up to 10 different formats for each custom option feed) Added batch paramaters C1, C2 and C3 to allow a particular format to be selected in batch mode Removed Ask sitemap ping as it no longer supported Turbo lister format for eBay now includes new required fields Remove spoon feeder support Allow blank fields in custom CSV feeds You can now use in...
All of the feeds will increase awareness (and sales) for your sites. You have to work out which is the best for your particular site and product type. For example, from our experience, we have found that affiliate companies are good for selling niche or high value products. Also, from our experience, price comparison websites can be cost effective for low value products or products that you can sell for low profit margins. The free feeds can have a side effect of improving search results. The ...
You can use batch options to run the product mash program from the command line, by default it will use the settings you have set up already but you can also specify command line arguments to enable you to product a slightly different file to the standard one.   This can be useful if for example you occassionally want to output to a different file name or to include duplicates sometimes and no others. The command line arguements below are available, using these you can create and upload feeds....
No, our software is licensed per machine, so if you have several sites on  the same machine, a single license is valid for all of them.   Some of our products allow you to select the site to work with from within the program (order processing, automation) and others just work on the current Actinic site (product mash, spellchecker, profit pricing and stock tool).
WHAT IS A UNIQUE PRODUCT IDENTIFIER Google require you to provide an industry standard id for your products.   You cannot generally use your Actinc / Sellerdeck product reference as your unique product reference for this field. You unique product identifier can be one of the following UPC - Universal Product Code – 12 numeric digits EAN - European Article Number, typically 13 numeric digits JAN - Japanese Article Number, Japan only, 8 or 13 digits ISBN - International Standard Book N...
There are several reasons why you might be unable to use the trial for Product Mash feeds.   1) YOU MAY HAVE USED THE 30 DAY DEMO IN THE PAST BUT NEED TO TRY IT AGAIN. We can re-issue a 30 day trial license for the Product Mash. Email us giving the details listed at the bottom of this article. 2) YOU HAVE PREVIOUSLY PURCHASED A FEED AND THE AUTOMATIC 30 DAY TRIAL PERIOD FOR THE OTHER FEEDS HAS EXPIRED. If you have purchased a feed/license from us in the past, the other feeds will have aut...
Run up the product mash. On the right hand side, untick all of the feed options except for eBay Click on the Feed Options button.   A message might pop up saying that the feed has invalid options, this is because it is not yet setup, you can just ok this The eBay options dialog will be shown :   To prepare your products for listing you have to set the values and options in this dialog. First, enter the name and location of your file, you will need to know this to load your products i...
Scenario : You have a license for one or more feeds in the Product Mash but you are unable to trial any other feeds.   If you have purchased a feed/license from us in the past, the other feeds will have automatically continued with the "30 day trial" even after you install your purchased feed's license. After this 30 day period, the other feeds will expire and grey out and your purchased license feed will continue on normally. You will be unable to re-download a trial for other licenses as t...
AUTOMATIC EXCLUSION   The main options page has several options that can be used to exclude products from your feed.       EXCLUDE 0 VALUE PRODUCTS – products with a zero price will be excluded, note that if your product is using component pricing if may also be excluded if the main product does not have a price entered. EXCLUDE PRODUCT DUPLICATES – if ticked, product duplicates will not be added to the output file. EXCLUDE OUT OF STOCK PRODUCTS – when ticked, products that have ...
PRODUCT MASH FOR ACTINIC / SELLERDECK  Link your Actinic / Sellerdeck products to other systems such Google Shopping, eBay and Playtrade.   SOFTWARE DOWNLOAD http://www.mole-end.biz/download/ME_FroogleMash.exe [http://www.mole-end.biz/download/ME_FroogleMash.pdf] MANUAL  http://www.mole-end.biz/download/ME_FroogleMash.pdf [http://www.mole-end.biz/download/ME_FroogleMash.pdf] PRODUCT PAGE http://www.mole-end.biz/acatalog/Froogle_Mash.html [http://www.mole-end.biz/acatalog/Froogle_Mash.h...
The product Mash takes all the information available within Actinic and puts this into the correct format for Amazon. Actinic does not contain all the information that Amazon needs. For example, the ASIN. You can also provide more detailed information to Amazon (e.g. item size), but are not required to list your product. The additional required information varies depending upon which category it will be listed in (e.g. Home and Garden). In general you should provide 2 additional pieces of infor...
For some Kelkoo departments you need to put the Actinic_ Title_ and _Description_ in different fields from the default ones. i.e. By default the Actinic product _Description_ is put into the Kelkoo _Description_ field and the Actinic _Title_ goes into the Kelkoo _FieldD_. For some, departments (e.g. Household Appliances) _FieldD_ should be the manufacturers model part number and _Description_ should be the Actinic product's _Title_. To do this do the following: 1 Go to Kelkoo Merchant optio...
In order to do this you need to add tracking parameters on to the end of each product URL. There is a new feature available in Product Mash that will allow you to do this. You can add a custom variable to the feed that will replace one of the standard feed fields and the product link is one of these. To Do this: Go to 'Feed Options' for the feed and add a new custom variable by pressing 'Add', - Use the 'Select Standard Variable' drop-down to choose the one called 'link'. - Set the variable...
Some people arrange their shop sections by manufacturer or category. If you want to use this title in your feeds, for example, the Googlebase brand, you should use the !!SectionTitle!! macro in you feed set-up. Another example, where your Actinic 's shop sections match the Ebay categories, should be defined as shown below. When a feed is generated for Ebay each product is allocated to the correct Ebay category. More Advanced Mashing information can be seen at the following link: http://www.m...
The Product Mash stores different feed options for each site. If you want to automatically upload the feed for 3 different sites you need to change site within Actinic before running the Product Mash. This can be done in 2 different ways: 1 Use One Stop Automation with the Multi-site module and configure the running of the feed as described in the help. 2 Write a batch file that starts Actinic and gets it to change sites just before running the Product Mash. An example of how to do this is sho...
Amazon needs to uniquely identify your products. This is done by an ASIN (Amazon number) or, if the item is not currently listed on Amazon, (or you do not want your item to be sold against the same product already sold on Amazon), you need to use a barcode (EAN/GTIN). The EAN/(GTIN) is the number normally written under the barcode on a product label. If you do not have a barcode for product you can create your own barcodes. To do do this you need to register your company with GS1: http://www.g...
Once you have set-up and tested your feed (e.g. Googlebase or Shopzilla) you can run the Product Mash in batch mode. This allows you to Mash and Upload your feeds without having to press any buttons. You can run this from either the Windows Task scheduler or One Stop Automation to completely automate the process. Using One Stop Automation you can automate the feed creation and uploading for more than 1 site. There is a detailed article on how to do this at: http://www.mole-end.biz/acatalog/PMF...
How do we exclude some information from the "full description" field in Actinic  so it does not appear in a product feed?   Product Mash can remove  Actinic HTML from the code. Put Actinic HTML markers  (!!< >!!) around the information you want to exclude in the full description field in Actinic. When you mash, tick the option Remove HTML and select Remove embedded HTML.   If your full description for your Actinic product was:   !!!! Information to be inc...
Creating sitemaps can be the best way for your website to be discovered by search engines. In a sitemap you can define the URLs of your site and various metadata about each URL. This allows search engines to intelligently crawl the site. Here is an example of how to create a sitemap for your Actinic website using Product Mash. 1. First, if you wish to have the sitemap display your pages on the search engine in an order of importance (This could be the most popular category of product on your...
You may want to show different values for your stock levels or different text if in stock from the default Yes and 1 or No and 0.For example, for Amazon Seller Central you may want to always show a stock level of 100 if you have any items in stock and 0 if the item is out of stock. To show this use the following approach: 1 Open up the registry editor (from the windows start window run regedit.exe) 2 Go to HKEY_CURRENT_USERSoftwareMole End{Actinic Version}Utilities{Sitename}. Where {Actin...
Sometimes the default values, taken from Actinic, used by the Product Mash are not the best suited for your feed. Sometimes additional requirements of a feed mean that you need specific information from information already entered into Actinic. Product Data Macros List of Product Data Macros Using more than one Macro at a time File Content Macros Custom Variables / User Defined Properties Macros Product Option Macros PRODUCT DATA MACROS - CUSTOM VARIABLES / USER DEFINED PROPERTIES ...
  All of our Mole End Software software now uses timed licenses, these licenses work for 12 months, from the purchase date, with any Actinic version. The version you need to buy is the version that you want to be the default. Once the license has been installed you can change it from V8 to V9 from the About box. You can use the same license to manage V8 and V9 sites, switching between Actinic versions in the About box each time.
The product Mash creates a csv file with a separator character of |. When you upload your feeds to Affiliate Window (manually or automated) you must use the following settings in the ShopWindow Management page: COMPRESSION: None FILE TYPE: csv CHARACTER THAT SEPARATES FIELDS: | FIRST LINE OF DATA CONTAINS FIELD NAMES: Ticked UNIQUE PRODUCT ID: Ticked
If you leave the default settings , but tick the _Exclude Product Duplicates _field not all products are listed. If you have your main products in a hidden section (for ease of maintenance) and only show the duplicates on the main website you will need to untick _Exclude Product Duplicates_ and tick _Exclude products that cannot be ordered online_.
If you are using the _Paid On Results_ feed and they (the Paid On Results account manager) ask for more details in your feed, you can add in the required extra values by using the following approach.This is an example of adding in _Product IDs_ and _Delivery_ _costs to your feeds_. 1 In the _Paid On Results_ tab, in the feed options click on _Add_ and create a field called _ID_ that uses a value of _!!ProductID!!_. This will use the Actinic product ID for a field called _ID_. This is shown belo...
If you upload your sitemaps to Yahoo and Google and receive an error similar to the one below you need to check your _Server upload_ details. The values can be copied from your Actinic network settings dialog. More information about testing these settings is available in the help (press the _Help_ button or press _F1_). 08:37:44 Uploading GoogleSiteMap Feed ... 08:37:44 Sending file to Remote location... 08:37:44 Logging onto server (110.66.17.91)... 08:38:05 Can not log onto website ([0]) 08:3...
_Every time you choose to View Output in Notepad the Product Mash hangs and has to restarted._ The reason why the Product Mash appears to hang is that it is waiting for you to close notepad. This is done for the following reasons: 1 So that when the file is being viewed it can't be re-mashed. For some feed viewing programs (e.g. Excel) this locks the file and a feed creation error is shown. 2 If you are creating more than 1 feed at at a time (e.g. 10 feeds) you are not shown 10 files all at t...
Output  Filename  Type in the name of the file to store the Google Product Search information to (including the directory). This is the name of the file that Google will be expecting on their website (name registered when your Google Merchant account was set-up). This file must end with .xml (e.g. googleproducts.xml). Number of days to list items This is the number of days to list the items on Google's Product Search. The maximum number of days you can list for is 30. Products to Include ...
1 The default feed created by the Ebay Product Mash is for a 10 day fixed priced UK based item (of quantitiy 1). You can change these if you have an Ebay shop (to GTC). 2 You should then set-up the other default information, which is: _Location - City/State_ _Accept PayPal (and PayPal Email Address)_ 3 Add in any extra options that are specific to your needs (e.g. _Counter_). 4 Add in the Ebay category. You can check what the Ebay categories are at the following link: http://listings.ebay.com/a...
By default, in the Shopzilla feed you can only select 1 _Promotional Designation_ (from the list below). Authorized Dealer 1 See Site For Better Price 2 Same Day Shipping 3 Kit Special 4 2-3 Day Shipping 5 Store Pickup Available 6 Price Before Rebate 7 Gift with Purchase 8 Buy Direct from Mfr 9 Extended Warranty 10 Shopzilla allows you to include up to 2 codes. If you require 2 codes you should use the following approach: 1 When you define the _Value_ for the _Custom Property_ (in the Shopzil...
Google returns "UNSUPPORTED FILE FORMAT" when you submit your Google sitemap file. This is because you have a redirected 404 page on your website (i.e. if someone goes to an invalid page on your website it is re-directed to a valid page). This is a strange error, but for some reason Google checks out your site when you submit a feed and expects to get an error from your website when it calls it with a (purposefully) invalid page name. Your website returns a 200 return code (valid page) rather ...
If you have defined your shop to show the product's brand (or other keyword) in its title you can use this value else where in the feeds. For example, you are listing one of your product's in Googlebase with a title of _Ercol Furniture - Classic 1950's scortel chair_. You can define the brand to be _Ercol Furniture_ by defining you product's brand as !!BrandFromTitle!!. This is shown below: More Advanced Mashing information can be seen at the following link: http://www.mole-end.biz/acatalog/P...
In the Product Mash if you need to define different values for your products (such as EAN) and Actinic does not currently provide that information you can add a Custom Property. A custom property allows you to include additional information for each product (at a product or section level) to use within the Product Mash. Once this value has been set-up it can be used on more than 1 feed type. For example, the EAN (bar code number) is required by Amazon, PriceRunner and Shopzilla. This also has t...
The Product Mash always looks for _User Defined Properties_ (_UDP_s) at the product level. What this means is that whenever you set them up in Actinic you must always tick _Product_ in the _Place of Setting_ area (of the _Basic Definition_ page of a variable on the _Variables_ tab of the _Design Library_ dialog). You should then use as the initial value. You can then define a UDP at a section level that can be use by all products (and sections) below a defined section. Below is an ...
I'm having trouble with Product Mash after clicking the feed options, for instance on the Google Base option I'm told to enter a brand name, but my store must have over 250 brand names, which one should be entered?   If all your items have the same Brand name then simply type the Brand name in the option box on the feed options. Another option for brand is to extract it from your product title (you have to have brand in the product title to start with but quite a few people do this, which ...
If you do not enter an Ebay Category for a product (in the _Category 1_ value in the Product Mash feed options) _Turbo Lister_ can crash or take a very long time and then not import any products. The value to enter is the Ebay category numeric value, e.g. 312 (meaning Clothes, Shoes & Accessories > Other Clothes). You can find out what the Ebay categories are at the following link: http://listings.ebay.com/aw/listings/overview.html [http://listings.ebay.com/aw/listings/overview.html]
The RSS feed provides several default tags (e.g. description, author). If you want to create your own tags: 1 Add a new custom property in the RSS Feed options 2 Select the Specify Custom Variable and enter the name (e.g. image). 3 In the Value section, select Use Text box and enter a macro to use an Actinic value or select the relevant custom variable. To use the image defined for the Actinic product use the value !!Image!!
PriceGrabber needs to know the manufacturer and PriceGrabber category to put your products into. This information can not be deduced from the standard Actinic data. The additional information must be entered as custom variables (in the same way that the information is added for other feeds e.g. Amazon or Googlebase). Ideally the PriceGrabber Category must fit with their existing categories. e.g. Computers>Storage Devices>Hard Drives. For information on how to set up these values for your pro...
When you register your Google sitemap file you specify a website location, for example, http://www.mole-end.biz/sitemap.xml [http://www.mole-end.biz/sitemap.xml]. However, when you upload you need to check that the FTP root location matches that of your website. When you upload your sitemap file to your server root you need to check that it is visible from an internet browser (at the location set-up in the Google Sitemap settings). To resolve this issue you will need to enter the path from the ...
If you receive an error when uploading a feed to either your website or Google, Kelkoo etc. and you have the correct login details and path this could be due to your firewall software. With the Windows firewall you are prompted if you want the application (Product Mash) to be able to transfer files. You should select _Always Allow_. For other security software you may have to explicitly add the Product Mash to its list of allowed applications.
Shipping information does not import directly into Turbo Lister shipping fields. You can resolve this by creating your pricing in the Shipping Instructions information in the listing. To do this create a new property called _Payment Instuctions_ (select this from the _Variable_ name list) and use the value of !!DeliveryCost!! to include the shipping instructions (e.g. 'Shipping costs: !!DeliveryCost!! on a 2 day delivery using Parcelforce'). You could also include this in the Description usin...
To enable your products to be more visible and more easily found in Googlebase you should include as much searchable information as possible in the main product description. To do this you should redefine the Googlebase product description to include additional information (which does not appear in your Actinic description). For example, if you want to the following format in your product descriptions Manufacturer + Product reference + Short Description This would allow people to find your p...
If you upload to Google using the Product Mash it can take a number of hours for the Google base website to acknowledge that this has been done. However, your items will still appear in Google Base.
Googlebase now gets its search terms from specific product details, for example, _brand_, _isbn_, _product_type_. However, they also search for words in your product description and title. The previously defined _Labels_, which were used as search terms are ignored. You can add various search terms to all of your product descriptions by using the following approach: Define the description field to be !!Description!! - {a suitable search term list as a phrase), where {a suitable search term l...
When creating feeds the Product Mash automatically assigns the the Actinic fields to the correct feed values. You can override this or use more than 1 Actinic field for 1 feed value. To use 2 Actinic product fields in 1 feed value use the following approach: Create a property with the name that you want to include the extra information for and assign the value macros to that field. For example, to add the manufacturer to the description field in Googlebase you should create a property called _...
If you want to include the product manufacturer in your product description you can use the following approach. This is an example for including the manufacturer before the product description for a Googlebase feed (or other feeds)(in the form _Manufacturer_ _-_ _Description_) . The Manufacturer is defined as a CustomVar (or Variable in Actinic V8). 1 Define a custom var (Actinic V7 or below) or Variable (in Actinic V8), called NEW_DESC. 2 For each product, to use this approach for, create a...
If you want to use different product descriptions (or any other fields), for certain feeds, from a file you should use the following approach for Actinic V8 (and above). 1 Within the _Design Library_ (_Design_->_Library_ menu option) create a new variable. This should be set to the _File content_ _Type_. An example is shown below. 2 Within each product (or section) in the product properties add in the required filename to get the information from. An example is shown below. 3 Within the _Pro...
If you change the name of your Actinic site, to preserve your existing Product Mash settings you have to tell the Product Mash that the site name has changed. To do this you need to do the following: 1 Close the Product Mash. 2 Run Regedit (Press the _Windows key_ and R, type regedit and press _Enter_). 3 Select and open HKEY_CURRENT_USER and open down to the site name level. An example is shown for using _Ebay_ on _site1_. You would need to change the version of Actinic from _V7_ if you are no...
If you store your product information within Actinic in multiple description areas and in text files you can use the following approach to include this information within the product mash. This can be used to map to other formats in an easier manner (e.g. Ebay) Using the following example of how each product is set-up. Short Description  - Product Name Long Description  - Manufacturer Extended Info - Product details CUSTOMVAR (called FULLDESC) (text with 'use file content') - Full Description...
The Ebay Product Mash support for Selling Manager Pro and Spoonfeeder formats has been withdrawn. If you wish to use the Product Mash to extract your products from Actinic and list on eBay, you should download TurboLister and use this feed instead.
If you have already added barcodes to your Actinic products you can use these in your feed values by using a value of !!BARCODE!! in the appropriate feed field (e.g. EAN). You can enter barcodes when the Actinic EPOS Link is enabled (in the _Options_ tab in _Business Settings. _A _Barcode_ field is then shown in the top right of the product's _General_ tab.
You can use the product's weight (defined in Actinic) in your feeds using the !!Weight!! macro. For more information on this and the macros use the following link: http://www.mole-end.biz/acatalog/PMFAAdvancedInfo.html [http://www.mole-end.biz/acatalog/PMFAAdvancedInfo.html] With Amazon Seller Central you can define your own shipping bands etc., based upon the product's weight which you can transfer to Amazon.
Some people provide an RSS version of their products in the same way as a sitemap. It is a quick and simple way of potential customers keeping up to date with new and changed products on your website. For an example, look at the subscribe link in the bottom left of the main Mole End page. Examples below show how to set up RSS feeds, using the RSSReader, for the website http://www.jesterstrickbits.co.uk [http://www.jesterstrickbits.co.uk] When you click on a subscribe link, for any RSS feed, yo...
The Product Mash can automatically upload your Googlebase and Googlesitemap files. To do this you must enter the correct username and password in the relevant Product Mash options pages: GOOGLEBASE The details that you need are the Googlebase ftp details. In Googlebase you need to create a bulk upload feed and then create an ftp account (within Googlebase) to allow you to upload to the google servers. Which ever names you choose for the username and password (for your Goolgebase FTP account) en...
If you want to include your Actinic image as part of the Ebay desciption (allowing you to pay less Ebay fees if using multiple images) you should use the following approach: You need to define you description with the Product Mash to include your image. You should create a _Property_ called _Description_ with a value of the following: !!Description!! This will create an Ebay description that contains the Actinic description followed by the produc...
Scenario : There is information missing from the product feed - such as parts of the description or other fields If you have HTML in your product descriptions you can remove this using the _Remove Embedded HTML_ option. There are 2 types of HTML to remove : _Remove embedded HTML_ This will remove all of the HTML from the product details - including any data within it, Actinic sometimes puts it's markers around all of the text in a field - the description usually - and so if that has happen...