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Nov
24
At One Stop Order Processing we create new 'how to' videos weekly.

This week we show you how to permanently remove products in One Stop Order Processing

Find the video here - https://www.youtube.com/watch?v=gteJn2FmZM4

Whilst you're there why not subscribe to make sure you never miss a video.

You can request a video here - http://moleend.helpserve.com/Tickets/Submit

We would love to know if you had any specific videos you want being uploaded soon.
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Nov
20


Our Top 5 Tips to Help You Have the Best Black Friday and Cyber Monday Yet!

For many Black Friday and Cyber Monday (BFCM) are the busiest days of the selling year with traffic increasing by 220% last year when compared to a normal day in November. BFCM are both such versatile events from the largest of companies such as Argos and Target creating great profits as well as the smallest businesses and start-ups. Here are our top tips to getting the most out of the biggest selling opportunity of the year.

 

Is Everything Working?

Technology not working as we would like it to is infuriating on every other day of the year never mind on the biggest selling opportunity of the year. Simply checking that all your systems are working will take no time at all and allows you to solve and getting support if any issues happen to arise.

You alternatively compact and repair your database allowing you to reduce the chance of anything going wrong! For more information click here.

Also, you can archive your order, this is something that can help not just on BFCM but all year round! For a tutorial of how to archive you orders click here.

For OSOP support you can read how to articles from our Knowledge Base here.  

For the different ways contact us for support click here.

Alternatively, we have a YouTube Channel here. Subscribe whilst you’re there for new how to videos that are uploaded every Wednesday!

 

Have you tidied up?

If you have been into any brick-and-mortar shop recently, then you will see that employees are frantically trying to put away old stock so new stock can be added. Although your stock isn’t being physically put on to shelves, if you don’t keep your database clean you could still face some problems. For Example, the Lite version of OSOP only allows the import of 5000 orders per site. After this you will have to import onto a new site.

Click here for a guide on how to purge and delete orders along with how to archive orders.

Alternatively, you can use out auto-archive feature, this would move orders into a new site for you after a chosen amount of days after they have been imported. Click here for some more details.

Is your processing method as streamlined as it could be?

One Stop Order Processing provides lots of ways to personalize different order information all into one view. You can see all the most appropriate information for your company or business. With over 100 fields to choose from and the ability to customize your own fields, the options really are endless!

To learn more about fields click here.

You can also organise you orders by highlighting them within specific colours, this will make orders easy to find especially during the busy seasons! Here is a video about highlighting and changing highlighted colours.

We also offer the opportunity to create custom views. Custom views are perfect for organizing and arranging information, so it is visible from one screen; you can use them to customize your main order page. If you want to be organised at anytime of the year, then BFCM are defiantly the days!

To know more in depth about customizing views click here.

 
Postal Services –

BFCM is the busiest shopping time of the year and often postal services and couriers are bombarded with parcels being shipped all over the world. However, last year many business’ fell victim to unreliable couriers who were unable to meet there shipping needs – this then causes angry customers and its just not a pleasant for anyone involved! Learn from the mistakes business made last year and consider emergency shipping options maybe even different couriers!

For information into adding couriers and tracking details into One Stop Order Processing click here.

Or to watch a video about adding custom couriers click here.

 

Adding that personal touch!

For many people BFCM offer the opportunity to get the perfect present at a reduced price. To reduce the stress of what is a very busy and tiring season for most, some customers may enquire or request that a gift message.

One Stop Order Processing offers the opportunity to add a gift message to any orders that you send. For more information and a walk through guide click here.

 

BFCM are only a handful of days away, we hope you have found our tips useful! Although all these tips will help during this heavy selling season they can be used all year round. If you have any questions or need any support, click here for the different methods.

 

We hope you have the most successful BFCM yet. If any of our tips or advice helped you this season we would love you hear from you!


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Nov
16
Searching for Orders in One Stop Order Processing - A YouTube Video.
Posted by Beth Rose on 16 November 2017 12:53 PM
At One Stop Order Processing we create new 'how to' videos weekly.

This week we show you how to search for orders in One Stop Order Processing.

Find the video here - https://www.youtube.com/watch?v=DCwKy0qBRP4

Whilst you're there why not subscribe to make sure you never miss a video.

You can request a video here - http://moleend.helpserve.com/Tickets/Submit

We would love to know if you had any specific videos you want being uploaded soon.
Read more »



Nov
13
Important information regarding your Etsy Order import
Posted by Zoe Strassen on 13 November 2017 11:15 AM
Etsy have adjusted the file that is generated that you use to import your orders into One Stop Order Processing,

You will need to open you import dialog -> Click your etsy order import -> options -> Paste the following header into the custom header field.

Order date,Item title,Invoice Buyer ID,Item quantity,Item price,NA,NA,Discount,N/A,Total P&P,Item tax,Item total,Currency,Transaction ID,NA,Payment date,Dispatch date,Invoice Customer,Invoice Address line 1,Invoice Address line 2,Invoice Address line 3,Invoice County,Invoice Postcode,Invoice Country,Order ID,Custom:Entered val. 1,NA,NA,Payment method,NA,NA,Total Tax

For more information regarding this, take a look at the following guide,

http://moleend.helpserve.com/Knowledgebase/Article/View/860/0/how-to-import-your-etsy-orders-into-one-stop-order-processing
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Nov
9
How to automatically purge deleted orders in One Stop Order Processing
Posted by Zoe Strassen on 09 November 2017 10:02 AM
At One Stop Order Processing we are creating new 'how to' videos every week.

Check out our latest video explaining How to automatically purge deleted orders in One Stop Order Processing.

https://www.youtube.com/watch?v=HwQHMKs-63M

If you would like to see a specific video showing on our Youtube channel soon you can do so at the following link,

http://moleend.helpserve.com/Tickets/Submit
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Sep
21
Amazon have changed the way you setup access via One Stop Order Processing
Posted by Zoe Strassen on 21 September 2017 11:31 AM
Amazon have changed the way you setup access via One Stop Order Processing this means that when setting up your automatic link to Amazon you will need to change a few steps. The following guide shows you  the difference in the setup process

http://www.1stoporders.com/1StopAmazonMWSSignup.html

Please get in contact at the following if you have any further queries,

http://moleend.helpserve.com/Tickets/Submit
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