Welcome to the One Stop Order Processing help desk
Knowledgebase - Click on the section titles to see more categories and articles: FAQ's
Why do I get more than 1 line displayed for some orders?
Posted by Jan Strassen, Last modified by Zoe Strassen on 03 October 2016 10:06 AM

If you have more than 1 item in an order and you are using a View that shows an order's item details you will get a separate line displayed for each order's item. The views that will show more than 1 per line order are: Order detail, AmazonShippingConfirmation and OSOPExport.


If you only want to see one line per order you should either change to a different view or remove any reference to the OrderDetails fields (e.g. Item title).

Note: When printing or processing orders in a View that shows more than 1 line per order the order will only be printed or processed once. For example, the Sales Report will only count the order once.

(0 vote(s))
Helpful
Not helpful

Comments (0)
Post a new comment
 
 
Full Name:
Email:
Comments: