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Knowledgebase: Emailing
How to connect your email account to One Stop Order Processing
Posted by Jan Strassen, Last modified by Zoe Strassen on 26 April 2019 11:53 AM

You can configure how email is sent. You can choose whether to use your MAPI client, for example, Microsoft Outlook, Outlook Express or Eudora, or an SMTP server.

Using an SMTP server allows faster email sending and gives you the choice of sending HTML or plain text emails

If you choose to use your MAPI email client you don’t need to configure any options as these are set by your email software. If you allow your MAPI client to send your emails it may not send them unless the email client is running.

SMTP settings
If you choose an SMTP server you need to enter certain information depending upon your host (or ISP). These settings can normally be copied from your existing email client. The settings to copy are those specified in your Outgoing mail server (SMTP). Some ISPs, for example, Freeserve, only allow you to send email from their SMTP server. Some SMTP servers may not use the default port (of 25) or use SSL (port 465). Also they may require you to use your given name and password. Below are some examples of values to use for different ISPs. One Stop Order Processing should automatically find the correct connection type. This can be used by setting the Authentication Type to Automatic. If this does not work correctly or you want to use a specific connection type this can be selected from the available list.

EMail Server smtp server Port Authentication type SSL Username and Password
Google Mail (gmail) smtp.gmail.com 465 LOGIN Ticked Enter details
Yahoo Mail smtp.mail.yahoo.com 465 LOGIN Ticked Enter details
Freeserve smtp.freeserve.com 25 Automatic Unticked  
Orange smtp.orange.ne 25 Automatic Unticked  
BT mail.btinternet.com 25 Automatic Unticked  
O2 smtp.o2.co.uk 25 Automatic Unticked  
Tiscali smtp.tiscali.co.uk 25 Automatic Unticked  

Email sender information
When you send an email you need to identify who the mail is from and a reply address.

If you want to use a different email address for each site tick the Use different send details for each site.

You can choose to log details of all emails sent along with any errors found. You can specify a new log for each day or a single combined log with all email information. To view the log click on the View log button. You are given the choice of editor to use for viewing the log information.

This link will show you how to allow access for unsecure apps with Gmail https://support.google.com/accounts/answer/6010255

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