I cannot find my original license email/key
Posted by Jan Strassen, Last modified by Zoe Strassen on 03 October 2016 10:16 AM
If you reinstall your software, on a new machine for example, you will need to input your full license key from your original license email.
The license key shown within your current installation is only a partial key for support purposes and will not work in a new install.
If you no longer have your original license email, you will need to email us and ask for it to be resent.
Emailing us for a license reminder
When you email us for a license reminder, please ensure you include the following information.
Name and Company Name
Date of purchase, if known
Version of Actinic you are running
Email your request to support (at) mole-end (dot) biz