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How do I send a screenshot to support?
Posted by Pat Strassen, Last modified by Jan Strassen on 03 September 2015 02:22 PM

To take a screenshot on your computer, press the 'PrtScn' button on your keyboard. This is normally on the top row and to the far right. If you also hold down the Alt-key (alt-PrtScn) then it will only take a screenshot of the currently selected window. This will copy the screen into your clipboard, so you can just paste it straight into an email to send to us.

If you require any help submitting a support ticket, check out the following article:

 How do I submit a support ticket?

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