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Knowledgebase: Ebay > Ebay Shipping
How to automatically mark eBay orders as Shipped (and add customer feedback)
Posted by Pat Strassen, Last modified by Beth Rose on 14 August 2018 12:58 PM

Introduced in version

When you click on the Ship Orders button on the main screen you can choose to update the eBay website with shipping details (Courier and Tracking information). Ebay will then email your customer with shipping details. At the same time if you have the update customer feedback option ticked you can also provide feedback to your customer.

A new options page has been added (Tools->Options->Shipping tab) that allows you to set the update website option and also configure the comments to use on an order.

Ebay shipping

For more details on how to setup the default Courier information and customer feedback use the following link:


Each order now has a Shipping tab which allows you to change the courier used and add any Tracking information (which will be sent to Ebay when you click on the Ship Orders button).

For more details on how to add the Courier and Tracking information to an order use the following link:


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