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Do you provide telephone support?
Posted by OSOP Support, Last modified by Beth Rose on 30 October 2017 02:50 PM

Yes, we do provide telephone support.  

When you take out a trial for One Stop Order Processing you have full telephone support during office hours for the period of your trial.  Once the trial is complete, you can choose to continue to have telephone support by purchasing the Premium version of our software.   

If you choose not to take out telephone support we still offer great support, here are some of the ways you can get help :

  • You can find the answer to most problems in our extensive knowledgebase 

        How can I use the Knowledgebase?

  • Our YouTube channel contains informational videos and tutorials : 

        Click here to visit our youTube channel

  • You can ask for help by entering a support ticket : 
        How do I send a support ticket?
  • You can use the live help option on our support website to talk to one of our support staff

        Click here for access to Live Help

 

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