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When importing new orders the system says "You have more than 0 orders".
Posted by Customer Support, Last modified by Beth Rose on 31 August 2018 12:01 PM

You may receive the following message when you first run One Stop Order Processing.

This occurs if the enable box next to your licence is not ticked.

To fix the issue, click on the OK button and the dialog below will be shown : 

Make sure that you have ticked the enable box (shown in red circle above) and then click on the Continue button.

This error will only be shown on older versions of the software.

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