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Knowledgebase: How to use Support
How to set up a support account
Posted by Customer Support, Last modified by Beth Rose on 22 August 2018 10:41 AM

The following guide explains how to set up a support account. 


To begin, click on the "Register" button on the home page of our support centre to register your details and create an account.

 

 This will navigate to a page where you need to fill in the required details in the text field areas. The page is shown below.

 

The CAPTCHA Verification section is a security check we run to prevent automated submissions.

You fill this in by typing the characters you see with no spaces between each character. An example of this is shown below.

verification email will be sent to the email address provided, from here you simply open the email and follow the link to activate your account. The email will look like the one shown below.

To find out how to login to your account please see "How do I log in to my support account?"

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