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How to combine or merge orders into a single order
Posted by Pat Strassen, Last modified by Jan Strassen on 23 May 2017 11:43 AM

Introduced in version

This feature is available in Professional or higher

You can now select orders (up to 200) and merge them into a single order. This can be useful when a customer buys multiple items under different orders and you want to send them to the same address.

To combine orders use the following approach:

1 Select the orders using the standard Windows approach for selecting multiple items (e.g. clicking on the first order, holding down the control key and then clicking on the second and any subsequent orders to merge).

2 Use the right mouse button and select the Combine Orders menu option or select the Edit->Combine Orders menu option from the main menu bar.

3 This will display a dialog that shows the orders to merge. You then select the order to be the main order. All the other orders will be merged into this order. This dialog is shown below:

NOTE: You can merge any orders. The only restriction is that they must be the same currency.  Because you can merge any orders you should be careful when selecting the orders to combine.

4 When the main order has been selected you are shown the merge details. A comment is added to the Notes on the main order showing which orders have been merged with the order.

This knowledgebase article explains how to uncombine products 

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