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My orders aren't importing using a Chinese Windows 8 PC
Posted by OSOP Support, Last modified by Zoe Strassen on 03 October 2016 10:34 AM

If you are using a Chinese version of Windows 8 and are trying to import orders into One Stop Order Processing, there are certain language settings that need to be applied for this to work successfully.

The reason why the import does not work is because the language originally set does not support the £ character for the currenncy therefore this would cause problems when trying to import orders.

You will need to change the current language for non-unicode programs from Chinese to English

This can be done by going to Control Panel and then to Clock, Language and Region.

You will then need to click on Region which will open a dialog, then click on the Administrative tab.

Under the Language for non-Unicode programs settings you will see a 'Change system locale...', click on this and select English (United Kingdom)

Change Uni-code Language

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