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How to import Courier and Tracking details using the OSOP format?
Posted by Pat Strassen, Last modified by Zoe Strassen on 03 October 2016 10:26 AM

 Introduced in version

You can now import tracking details into One Stop Order Processing. This can be useful if you want to update existing orders with tracking details. You would use a file in the format shown below:

Order ID,Courier,Tracking ID
8176,UPS,1Z 845 91267

NOTE: The first column is the Order number (Sales Number). You should make sure that you tick Update information in existing orders when you import this file so that the other order information is not lost.

When you import the file the Courier and Tracking ID will appear on the Shipping tab in the order.

You can include the tracking details in emails (or invoices) using the [%COURIER%] and [%TRACKING_ID%] macros.

You can find more information about importing tracking number in these articles :

Import tracking details from couriers in bulk

Import tracking details from Royal Mail DMO


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