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I have a problem with my licence when using more than 1 PC.
Posted by OSOP Support, Last modified by Zoe Strassen on 03 October 2016 10:18 AM

When using One Stop Order Processing with more than 1 licence, you may experience an issue where you get a notification saying that the licence is in use on PC1. If this occurs, it can be fixed by clearing the existing user information by clicking on the Reset Logged on Users button.

This can be found by going to Tools->Logged On Users and clicking the Reset Logged on Users option.

Once this has been done, you will be able to continue using the licenses as normal in One Stop Order Processing.

Reset Logged on Users One Stop Order Processing

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