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Knowledgebase: Ebay > Importing Orders
Ebay- How to import your orders into One Stop Order Processing
Posted by Jan Strassen, Last modified by Beth Rose on 16 August 2018 12:01 PM

The following guide explains how to import your orders into One Stop Order Processing-

This feature is available in the Lite, Professional, Premium and Enterprise subscriptions of One Stop Order Processing.

Automated Order Import (Professional / Premium Versions) - Recommended **

It is easy to set One Stop Order Processing up to import orders automatically, you simply have to setup a new import feed and authorise OSOP with Ebay. Once this is done you can then choose to import orders at scheduled times or simply click a button to import your orders. 

The knowledgebase articles below explain how to set this up.

The link below explains how to configure your sites:

Import Ebay orders automatically 

The link below explains how to setup the scheduler:

How to setup scheduled order import 


Manual Order Import (Lite)

Manual order import is a two stage process, you first export your orders from Ebay by logging into your Ebay account and running an order export report,  then you import the file into OSOP.

The knowledgebase article below explains how to setup and run the manual order import for Ebay

How to setup and run manual Ebay order import

Note: If your imported orders do not contain the shipping method information please make sure that you are using the latest version of the software because eBay changed their export format earlier this year and that change caused this field to be omitted.

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