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How to import your Rakuten orders into One Stop Order Processing
Posted by OSOP Support, Last modified by Zoe Strassen on 10 July 2017 01:14 PM

Downloading Orders from Rakuten/PlayTrade

You download your orders from Play.com/Rakuten.

1
. Login into your acccount and click on the Reports option on the left hand side (shown below).


2. Select the Orders (choose time period) report, shown above. Click on the Submit report request button. After a few minutes the report will have been created and you can click on the Report link in theDownloads column.

3. You are then prompted with the following dialog. You should click Save and save the file (DownloadReport_aspx.txt) to a location on your PC, for example, C:\Downloads.



4. Save the file into a folder of your choice (for example, C:\Downloads).

NOTE: If you have problems saving the file you should click on Open. When the file is displayed in your browser select all the text (Control Key and A) and then Copying the text into notepad (Press the Windows key and R and then type Notepad and press enter) and save the file to the correct location.

You are now ready to import the orders into One Stop Order Processing.

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