Welcome to the One Stop Order Processing help desk

* Managing Orders Overview
Posted by OSOP Support, Last modified by Beth Rose on 08 February 2018 03:57 PM

Managing and processing orders

For each selected order you can print the Invoice, Packing List or Purchase Order or email them to your customers instantly. We have various reports available for different invoice paper types with support for amending of the reports.

All the selected orders can also be marked as shipped, have their addresses formatted correctly or have the order tracking details published to a website for order tracking.

Another feature of One Stop Order Processing is internal stock control, meaning that you always know when your stock needs replenishing, as well as knowing the quantity of your order so you will never understock or overstock.

You can communicate with your customers by sending them emails to tell them what stage their order is at. Several default templates are supplied. You can amend these or create your own. Emails can be sent as HTML or plain text.

This step of the Getting Started section will include:

- Managing Orders

- Printing

- Shipping and Exporting Orders

- Stock Control

For more information on managing and processing your orders, please click here.


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