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When exporting orders they appear as separate items, how do I combine them into one in the export?
Posted by OSOP Support, Last modified by Zoe Strassen on 03 October 2016 10:24 AM

If you are exporting an order which has more than one item in, you may find that it is exporting each item separately rather than all together as it should do.

There is an option that will allow you to group these orders into one so that they contain all items as one line rather then separately.

Go to View / Change Export Options, under 'Data format' you will see an option called 'Group order, order details and product', if you make sure this is ticked you are then able to export the orders as a single line with all the items included.

OSOP Grouping orders in export

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