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Knowledgebase - Click on the section titles to see more categories and articles : Software Releases > Version 2.0.0.28 - 24th March 2015
Introduced in version 2.0.0.28 Amazon have made some changes to the information for FBA (Fulfilled by Amazon) orders. If your orders do not import (because you are using the 'Only include orders where payment made' option in the Import dialog) you should install the new version.
INTRODUCED IN VERSION 2.0.0.28 NOTE: THIS FEATURE IS ONLY AVAILABLE IN ONE STOP ORDER PROCESSING PROFESSIONAL AND PREMIUM When you setup your Amazon Automated Import you can select the type of Order Reports to get order information from. The new choices are: FBA For some sellers the Fulfilled By Amazon orders don't show up on the Standard Order Reports. If this is the case select this option. UNSHIPPED This report contains orders that need to be shipped (this does not include FBA orders, wh...
INTRODUCED IN VERSION 2.0.0.28 The selection of print matter has been improved. It is now easier to select the paper type to use, with separate options for plain, paper, integrated labels, document enclosed wallets and Avery labels. The new options are shown below:
INTRODUCED IN VERSION 2.0.0.28 The Sales Source (e.g. Ebay) has been added to the Invoices and Packing Slips in this version. The price fields within the invoices have also been improved. If you are an existing user and would like the changes you should tick the _Reinstall default Printing templates_ option when installing the new version NOTE: When you install the default Printing templates these will overwrite any changes that you have previously made to the invoices, packing slips, purcha...
Introduced in version 2.0.0.28 If you click on the _Options_ button in the _Import_ dialog for the relevant Amazon Seller Central import and untick the _Perform Order Processing Tasks on Amazon FBA orders_. Any orders that are fulfilled by Amazon FBA will not have the tasks run. The new option is shown in the dialog below at the top of the dialog.  
INTRODUCED IN VERSION 2.0.0.28 When you want to add stock to a product, in the _Product Management_ dialog, you click on the _Add Stock_ button. In this version of _One Stop Order Processing_ the currently selected product is used to add to stock to. As was previously the case, you can also select different products to add stock from within the Add Stock dialog.   For more details on how to Add Stock to your products use the following link: http://1stoporders.co.uk/1StopOrdersDefUS.html ...
INTRODUCED IN VERSION 2.0.0.28 If you are using the Email status flags on the email templates you can see which emails have been sent in the main orders customer page, shown below: The Email sent flags are displayed at the bottom of the tab. You can amend these values by editting the order and unticking the relevant email flag. To see how to setup the use of these flags when sending emails click on the following link: http://www.1stoporders.co.uk/1StopOrdersDefCE.html [http://www.1stoporders...
 INTRODUCED IN VERSION 2.0.0.28  You can now show all the orders for the selected customer in the Customer dialog. You can do this by clicking the right mouse button and selecting the _Show Orders for this Customer's ID_ menu option. This will show all the orders for a customer from the same buyer ID.  This is shown below:  
INTRODUCED IN VERSION 2.0.0.28 If you import an Unshipped Orders report from Amazon you are given the option to either create new orders (with 0 values for the order) or update the shipped status of your existing Amazon orders.
INTRODUCED IN VERSION 2.0.0.28 THIS FEATURE IS AVAILABLE IN PROFESSIONAL OR HIGHER You can now select orders (up to 200) and merge them into a single order. This can be useful when a customer buys multiple items under different orders and you want to send them to the same address. To combine orders use the following approach: 1 Select the orders using the standard Windows approach for selecting multiple items (e.g. clicking on the first order, holding down the control key and then clicking o...
 INTRODUCED IN VERSION 2.0.0.28 You can now import tracking details into One Stop Order Processing. This can be useful if you want to update existing orders with tracking details. You would use a file in the format shown below: ORDER ID,COURIER,TRACKING ID 8176,UPS,1Z 845 91267 8177,UKMAIL,80540099001 NOTE: The first column is the Order number (Sales Number). You should make sure that you tick Update information in existing orders when you import this file so that the other order information...
INTRODUCED IN VERSION 2.0.0.28 When you import orders that use the Ebay Click and Collect at Argos or Ebay Global Shipping Programme these are now imported correctly. With both of these order types (Ebay Click and Collect at Argos or Ebay Global Shipping Programme) the tracking number is stored in the order notes field. The tracking number is shown in Delivery Address Line 2.  
INTRODUCED IN VERSION 2.0.0.28 From this version of the software you can now import orders that use the South African Rand or New Zealand Dollar. More details on these currencies are shown below: NAME ISO CODE CHARACTER USED South African Rand ZAR R New Zealand Dollar NZD $
INTRODUCED IN VERSION 2.0.0.28 When you import from an order file you can now rename the import file after successfully importing orders. You should use this option for the following reasons: 1 You want to keep a backup of all the files that you use to import orders from. 2 You always import your orders from the same filename and you want to make sure that this file will always be the most up to date download orders. This is because some internet browsers will create a new file if that file...
You can now import orders from Shopify into One Stop Order Processing. To do this if you use the following approach: 1 Login into your website by clicking on Login on the main page or using the Login [https://www.shopify.com/login] link. 2 Select the _ Orders _menu option , shown below. 3 Select the orders to export or tick _Order_. Click on the_ Export _ button, shown below. 4 Select the _Selected_ orders, _Plain CSV file_ and click on the _Export Orders_ button, shown below. This wil...
 INTRODUCED IN VERSION 2.0.0.28 A customer can now be setup as a wholesale customer. This is a useful feature as it can be used to identify a group of customers and manage them differently. For example, when you are manually creating an order if you have ticked _Only Show Wholesale customers_ in the Customers dialog when you find a customer it will only look in the wholesale custom list, shown below: This is a good way to restrict the customers that you can manually create orders for to a cer...
INTRODUCED IN VERSION 2.0.0.28 If your existing license has expired and you then activate your new license, sometimes One Stop Order Processing does not recognise the new license (even though a message is shown that says it has been activated successfully) This is because when your old license expired it was disabled. When you activate the new license this is still shown as disabled. This issue is fixed in this version. When you activate a new license it is automatically enabled and One Stop...
 INTRODUCED IN VERSION 2.0.0.28 The performance when importing of Ebay and Amazon orders has been improved. In the previous versions customer details were checked before seeing if the order was new and needed to be imported. The customer details was an unnecessary task if the order had already been imported. In this version the order is checked to see if it has already been imported. If it has already been imported any additional checks are not done.
INTRODUCED IN VERSION 2.0.0.28 If you are using One Stop Order Processing Professional or higher and import your Amazon SellerCentral Orders from different Amazon accounts into different One Stop Order Processing sites, orders can sometimes be imported into the wrong One Stop Order Processing sites. This will only happen if your PC is very busy (the CPU is heavily loaded). This issue has been resolved in this release. A verification process has been introduced to make sure orders are assigned ...
INTRODUCED IN VERSION 2.0.0.28 If you have a large number of orders (deleted or not) you can get an incorrect picking list if the same product has been ordered by different customers. This is fixed in the version of the software. This was due to an internal database issue which has now been resolved.
Introduced in version 2.0.0.28 When you use Standard Plus (or higher) and you import orders directly from Ebay you may get the error "There is a problem retrieving orders (46)". This maybe because some of the orders you are importing have warnings (e.g. "OrderLineItemIDs 8345878787-9856989595 could not be found. Associated Items may have been deleted or removed."). This issue has now been resolved and orders are now imported for orders with warnings (that are not critical to orders being proc...
INTRODUCED IN VERSION 2.0.0.28 If One Stop Order Processing is not able to create a file when orders are exported (by using the or selecting the _File->Import and Export->Export_ menu option) an error is not displayed. This is now fixed in this release (i.e. an error is displayed if the orders can not be exported to a file). NOTE: If you are using Windows 7 or higher you may not be able to create a file in the C: (root) folder. You should change this to use the C:OSOPMain folder.
INTRODUCED IN VERSION 2.0.0.28 On PCs with a name that is 15 letters long there may be problems editting orders. You would see a message saying that the order is being editted by someone else. This problem has been resolved in this version of the software