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Knowledgebase - Click on the section titles to see more categories and articles : Software Releases > Version 3.0.0.30 - 3rd October 2015
INTRODUCED IN VERSION 2.0.0.30 You can now access the Advanced Order Processor from the main One Stop Order Processing screen.  If you want more advanced processing tasks, for example, to _mark orders red if they are for Expedited shipping and they are sold on Amazon_, you can use this option. click on the button to the right of the Advanced button. This will display the Advanced Order Processing rules. You can define multiple rules to perform on the selected (ticked orders). For more infor...
 INTRODUCED IN VERSION 2.0.0.30  When any orders are imported that need to be shipped as part of the eBay Plus programme the following text is added to the memo of any relevant order  **EBAY PLUS** You can show this field or do a search for orders where this text is in the order. Thanks   Pat.
INTRODUCED IN VERSION 2.0.0.30 When you create components for a product (for example, a computer has 4 components, a mouse, keyboard, monitor and base unit), you can use the option _Show components on orders_. If this option is ticked the components are shown on orders. If this option is not ticked the components are used for stock control. Previously, if the _Show components on orders option _is not ticked the components reorder levels will not automatically be calculated, as they will not ...
INTRODUCED IN VERSION 2.0.0.30 Each product in One Stop Order Processing can be linked to remote websites to update their stock levels. NOTE: This feature is only available in the Premium and Enterprise versions of the software. If you have previously setup Order Type SKUs for products and want to update the information from any new orders OR you want to link the Order Type SKUs to their respective websites so that stock can automatically be updated you can use this option. To update the...
INTRODUCED IN VERSION 2.0.0.30 Some selling channels (Ebay) will automatically merge orders if they are for the same customer, if they are paid for at the same time. However, orders that are paid for separately, or are from other selling channels are treated as separate orders.  If you use this option you choose which fields to compare in orders to see if they can be merged into on order. This option can also combine orders from different selling channels and even update the shipping details ...
INTRODUCED IN VERSION 2.0.0.30 You can now enter product sizes. This can be either the actual product size or the packaging for the product. Once the details have been entered into the product they can be used in Invoices, Packing Slips, Purchase orders and Emails by using the following macros: [%PRODUCT_WIDTHN%] [%PRODUCT_HEIGHTN%] [%PRODUCT_DEPTHN%] Where N is the order item line (e.g. 1) to use. For more information on macros use the following link: http://www.1stoporders.co.uk/1...
INTRODUCED IN VERSION 2.0.0.30 All import types now have their own unique type. For example, previously, Magento, Pinnacle Cart and Actinic Online were all called OSOP import type. All imports are now called by their name and can be filtered on in the main window (using the Shop type filter). The new names that now be used for order types and filter on are: _Actinic Online_ _Paypal_ _Magento_ _ekmPowershop_ _Pinnacle Cart_ _Shopify_ _Tesco_ _Groupon_ NOTE: Any currently setup order types (e....
INTRODUCED IN VERSION 2.0.0.30 You can now select Groupon as an import order type when you create a new order type. If you click on the _Add_ button in the Import dialog, shown below, select Groupon. More information at the following link: http://www.1stoporders.co.uk/GrouponOrders.html [http://www.1stoporders.co.uk/GrouponOrders.html]
INTRODUCED IN VERSION 2.0.0.30 You can now select Tesco Direct as an import order type when you create a new order type. More information at the following link: http://www.1stoporders.co.uk/TescoOrders.html [http://www.1stoporders.co.uk/TescoOrders.html] NOTE: You can export the order details from Tesco as a CSV file or XLS file. One Stop Order Processing can import both formats.
INTRODUCED IN VERSION 2.0.0.30 If you use components in your product setup and you want to see which products use a component you can now click on the _Show where this product is a component_ button on the components tab on a product . This can be useful when you need to update a component and want to make sure that each related product is accurate.  You can find out more information at the following link: http://www.1stoporders.co.uk/1StopOrdersProductDetails.html [http://www.1stoporders.co...
INTRODUCED IN VERSION 2.0.0.30 If you are using the _Professional _ (or higher) version of One Stop Order Processing, when orders are imported you can now automatically show Amazon shipped status. To do this, if you edit the Amazon Seller Central import type and tick the _Include shipped status_ option (when the _Standard Order Report_ is selected).
INTRODUCED IN VERSION 2.0.0.30 Using the Premium or Enterprise version of One Stop Order Processing you can automatically update the stock levels on Ebay and Amazon. When you sell an item on Ebay, Amazon can be updated with the new stock level. You can update the stock levels in 3 different ways, described below: 1 When you click on the Import Orders button, when all orders have been imported any products that have had their stock levels changed are updated on the relevant websites. 2 If you...
If you are using the Premium (or higher) version of One Stop Order Processing you can now automatically add additional product information that is currently available on the website. This information can be used to include additional information on products on invoices or packing slips. For example, if you want to include images on packing slips you can use this option. If you already have products created in One Stop Order Processing you can setup the link to the remote website and then update...
Each product in One Stop Order Processing can now have up to 200 different SKUs for a single product. This can be useful to manage stock control for a product that is sold on different websites using different SKUs. Each of the 200 SKUs can be from any of the order types. For example, if you have the same product sold on the same Ebay site under 5 different SKUs you can add them to the list. The new SKU order type tab is shown below: For more information use the following link: http://www.1s...
INTRODUCED IN VERSION 2.0.0.30 You can now select Sellerdeck 2016, including Enterprise when importing orders.
INTRODUCED IN VERSION 2.0.0.30 The Sellerdeck Invoice Number and Tax Point Date are now imported into One Stop Order Processing. If these values are not set in Sellerdeck the Sellerdeck Order Number and Order Received Date are used.
INTRODUCED IN VERSION 2.0.0.30 If you haven't setup any SKUs on your Ebay listings you can still use stock control and SKU mapping. To do this you can use the Ebay listing ID as the SKU. To enable this option if you tick the _Use Item ID as SKU if SKU is empty_ field in the Ebay Options (in the Import dialog).
INTRODUCED IN VERSION 2.0.0.30 When you export addresses that have accented characters in (e.g. _18 rue de la Résidense_) this generates an error in some systems (e.g. Royal Mail DMO). To get around this issue you can use the [A] macro at the end of field to remove all accents from text before exporting. In the example, this is changed to _18 rue de la Residense_. To use this feature if you set the default value of the field to  !!![A] This will use the current value and remove any accents...
INTRODUCED IN VERSION 2.0.0.30 When you sell products on Ebay you can have a SKU for the main product and also have a separate SKU if there are different variations of the product. For example, a Shirt has a main SKU, but if you want a different default colour it has its own separate SKU. A option has been added to the Ebay Options that allows you to choose how you want the SKUs for these orders processed. The new option is shown below on the Ebay options dialog: If you setup a different SKU...
INTRODUCED IN VERSION 2.0.0.30 When you merge 2 or more Amazon orders and mark them as shipped using One Stop Order Processing, the merged orders are not marked as shipped in Amazon. This problem has now been resolved in this release.
INTRODUCED IN VERSION 2.0.0.30 The menu short cuts now work correctly. These are summarised below: Control and N - Create a new order Control and O - Open the last selected order Control and P - Print the Packing List. Control and Shift and P - Preview the Packing List. Control and I - Print the Invoice Control and Shift and I - Preview the Invoice
INTRODUCED IN VERSION 2.0.0.30 When some order information is imported from Ebay (e.g. customer addresses or product descriptions) they can contain strange text for some characters. For example,  & &APOS; " < > These is the HTML encoding for certain characters.  This issue is now fixed in this version (and the above encoded characters are now shown as &, ', ", < and >).
Introduced in version 2.0.0.30 When some orders are imported from Ebay they can show the incorrect characters. For example, _Fipkonhofstraße , Jägerskösfcher_ would be shown as _Fipkonhofstraße. Jägerskösfcher_ This problems has now been resolved, and the characters are shown correctly. In the example, they are now shown as _Fipkonhofstraße , Jägerskösfcher._
INTRODUCED IN VERSION 2.0.0.30 Order files can now be created or saved into UTF-8 files. This is the default format for some websites. This means that certain characters that would not have been previously shown correctly, will now be shown correctly. For example, _Sánchez_ will now be shown correctly as _Sánchez_. NOTE: One Stop Order Processing should identify the file as UTF-8 and do the necessary conversion. However, it doesn't you can manually enable this mode by ticking the _File is in...
INTRODUCED IN VERSION 2.0.0.30 If you preview or print any of the following reports AND sort the details by _Supplier_, the products from each supplier are now sorted by _Supplier_ and then _SKU_. _. Current Stock Levels_ _. Products Out of Stock_ _. Products to Order_ _. Product Valuation_
INTRODUCED IN VERSION 2.0.0.30 When you import orders if any of the products have been setup with a weight these are included in the Order weight. If you have defined components for any of the products included in the order but NOT shown these in the order (by unticking the _Show components on order_ option on the Product's _Components_ tab) these are not included in the total order weight. This issue has been fixed in this release, so all components weights are now included in order weights...
INTRODUCED IN VERSION 2.0.0.30 Under the orders, on the main screen of One Stop Order Processing, the total number of orders is shown. This now shows the total number of Orders, Items and Selected. ORDERS The total number of orders shown. ITEMS The total number of Item lines for all the orders shown. For example, if you have 3 orders and each order contains 2 different product types AND you have asked to show details on the items ordered on the screen, this will show a value of 6. NOTE : ...
INTRODUCED IN VERSION 2.0.0.30 When you import your own orders and use the Payment Status field the values used in the order details may not match exactly what One Stop Order Processing is expecting. There are now 2 different ways to manage how orders are processed to be shown as paid or unpaid. 1 You can enter a list of words that would mean the order has been paid (or not not paid) for. For example, if your website uses the words _Processing_ or _Adhoc_ to mean an order has been paid for yo...
INTRODUCED IN VERSION 2.0.0.30 There was a problem with the communication with the Amazon servers when retrieving orders. On very rare occasions it would return the error _No orders available. Please try later. Run Failed._ This issue has now been resolved in this version.
INTRODUCED IN VERSION 2.0.0.30 When you import any Amazon FBA orders they are imported from the newest order to the oldest. This means that if you are using sequential invoice numbers the assigned numbers are wrong.  NOTE: Standard Amazon orders are imported from the oldest to newest so this issue does not occur. This issue is resolved in this version of the software. Amazon FBA orders are imported in the same order as Stanard Amazon orders (i.e. oldest to newest).
INTRODUCED IN VERSION 2.0.0.30 There is now an option to allow you to allow changes to be made to an order without having to click on the _Edit order details_ button. On the Order Display tab in the Options you can now tick the _AUTOMATICALLY SELECT ORDER EDIT MODE WHEN AN ORDER IS OPENED_ option. If you generally open an order to change details in the order you should tick this option. For more information use the following link: http://www.1stoporders.co.uk/1StopOrdersDefDO.html [http://w...