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Knowledgebase - Click on the section titles to see more categories and articles : Emailing
Can I send emails under different sender email addresses in One Stop Order Processing? This feature is available in the Professional, Premium and Enterprise subscriptions of One Stop Order Processing. From version 38 onwards, there is now the ability to send emails from One Stop Order Processing under different email address depending on specific set criteria. The following guide will explain how to use this feature. Adding the Printing Fields - 1. Click Options (The button with the 2 gears...
If you receive the following error when trying to send an email in One Stop Order Processing, you will need to allow less secure apps via your Gmail account. Click here [https://support.google.com/accounts/answer/6010255?hl=en] to see how to allow less secure apps.
The following guide will explain how to stop Amazon customers emails bouncing back. This feature is available in the Professional, Premium and Enterprise subscriptions of One Stop Order Processing As of January 2018, Amazon has a policy which allows buyers to opt out of non-critical emails from Amazon Buyers by calling Amazon Support or altering there account communication preferences. This means if you are an Amazon seller and are contacting buyers that have opted out, then you will receive a...
THE FOLLOWING ARTICLE EXPLAINS HOW YOU CAN ATTACH REPORTS SUCH AS INVOICES TO EMAILS WITHIN ONE STOP ORDER PROCESSING IN A PDF FORMAT. THIS WILL BE ESPECIALLY USEFUL FOR AMAZON EMAILS AS THEY NO LONGER EXCEPT ATTACHMENTS IN a .HTML FORMAT CAUSING THESE EMAILS TO BE SENT WITHOUT THE ATTACHED REPORT. THIS FEATURE IS AVAILABLE IN PROFESSIONAL, PREMIUM VERSIONS OF ONE STOP ORDER PROCESSING THE FOLLOWING STEPS WILL EXPLAIN HOW TO USE THIS FEATURE- 1.Click _Tools_ -> Click _Options_ 2.Click Emai...
If you are the using professional or higher version of the software you can automatically send an HTML invoice to your customer whenever you import their order. For Amazon, particularly, this will reduce (VAT) invoice request emails and keep your Account Health Response Time very high. The approach taken is to find all the orders that have not had an email sent to them every time orders are imported. So when new orders are imported they will not have had an email sent and therefore will autom...
You can send emails in One Stop Order Processing in the Premium or Professional versions of the software. Firstly you will need to make sure that you have emails setup, click here [http://1stoporders.co.uk/1StopOrdersDefES.html] to find out how. You can also create email templates, these can be plain text or html, click here [http://1stoporders.co.uk/1StopOrdersDefCE.html] to find out how to create emails
READ THIS ARTICLE TO FIND OUT HOW TO SEND AN AFTER SALES EMAIL TO ALL OF YOUR CUSTOMERS: Create your Email Template by clicking the menu option Tools -> Options -> Email , then either select the email you want to send or create a new template Then click the + symbol next to the used stored filters button, as shown below Name your filter and insert the following in to the field to send after 2 days [TOrder].[sOrderDate] <= '{{LAST2DAYS}}' AND TOrder.nState = 0 Or Name your filter and in...
You can send emails in OSOP by using a MAPI Client  (e.g  outlook) or SMTP Server linked to your chosen email service.  When Sending Emails in OSOP you can attach different reports to your emails, to do this follow the instructions below To send invoices via an email follow the menu option Tools -> Options Open the Email tab Setup Email (if you have not already setup sending emails with OSOP) the following link can help you with this. http://moleend.helpserve.com/onestoporders/Knowledge...
You can configure how email is sent. You can choose whether to use your MAPI client, for example, Microsoft Outlook, Outlook Express or Eudora, or an SMTP server. Using an SMTP server allows faster email sending and gives you the choice of sending HTML or plain text emails If you choose to use your MAPI email client you don’t need to configure any options as these are set by your email software. If you allow your MAPI client to send your emails it may not send them unless the email client is...