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Knowledgebase - Click on the section titles to see more categories and articles : Exporting Orders, Couriers and Shipping > Yodel

You should make sure that the best quality label is printed, to make sure Royal Mail (or Couriers) can scan your parcels correctly in their delivery network. This can be down to the quality setting used in the printer setup (e.g. Citizen CLP-521 printer). To resolve this issue you should make sure the best quality label is printer. For example, in the Printer Preferences for your Label Printer, in the Graphics tab make sure that the resolution is set to the highest setting (e.g. 8 dpmm) and D...
NETDESPATCH SALES ORDER SUMMARY When generating your sales order summary it can fail. This can be due to a lot of people trying to do this at the same so it results in the servers crashing To find out if you have an error and how to fix it follow the instructions below: 1.Generate your sales order summary 2.Open it and check for any errors 3. If there are any errors contact Royal Mail OBA Help and report the issue STRATEGIES TO PREVENT ERRORS: - If you have a lot of orders generate ...
The latest One Stop Order Processing feature allows you to print your Yodel postage labels directly from the software. This integration requires you to have a Yodel account through Netdespatch (this can be done here [http://goo.gl/forms/RQRYuo4mnA]). When printing the Royal Mail labels through One Stop Order Processing, a 6x4 or 8x4 label can be printed which contains all of the information you will need You can watch our video guide by clicking here [https://www.youtube.com/watch?v=8UjJo-...
Some printers have a certain amount of memory that they can process at one time, therefore if sending a lot of invoices to the printer at once some images or features may be missed off. The way around this is to send your invoice to the printers in batches. This guide shows you how to setup this feature. * Click the Gear Icon to open the options menu  * Click the invoice options tab  * Tick Output to Printer Every ... and set it to 10.