INTRODUCED IN VERSION 22.214.171.124
You can now enter product sizes. This can be either the actual product
size or the packaging for the product.
Once the details have been entered into the product they can be used
in Invoices, Packing Slips, Purchase orders and Emails by using the
Where N is the order item line (e.g. 1) to use.
For more information on macros use the following link:
INTRODUCED IN VERSION 126.96.36.199
If you have created products with various components and want to make
sure that they are setup correctly you can run the Validate Products
Report (by clicking on the Validate Products button in the Products
This report looks at all the components of a product and makes sure
they exist and also that they are not included as part of either its
own product or other product in the same set of components. Any errors
found are reported in the window shown whi...
To make sure that stock control works correctly your SKU's from
different selling channels must be connected. The most efficient way
to do this is to create a main product within OSOP and then connect
all of your other SKU's for the same product by using the combine
There are 2 available options to go for when creating your main SKU.
- Firstly you can use one of your selling channels as you main SKU,
the following articles show you how to import your products either
manually via csv...
This article will explain how to add an SKU to your eBay listings.
In your eBay account, go to the 'Active Listings' page in the Selling
You will see a small 'Customize' button at the top right of the
listings, click on this to open up the list of items you can add in
the main page.
The following image is where you can choose which of the available
fields you would like to display, this is where you choose 'Custom
Label' as shown below.
As shown in the image below, you will...
You can export product details from One Stop Order Processing to a
comma separated value file (CSV), you can then use this file to
transfer product details or stock levels to other systems.
Products are exported from the Product Catalog, to open the Product
Catalog select 'Products / Manage' from the main menu.
The product management screen will then be displayed.
Select the products you wish to export by ticking the checkbox in the
first column of the product list and then select 'Pro...
INTRODUCED IN VERSION 188.8.131.52
If you use the _Validate Products_ report you can make sure your
products have been set-up correctly and also list all of your
To use this feature select the _Products->Validate_ menu option from
the _Products_ dialog.
More information at the following link:
This version of One Stop Order Processing also adds the following
Each product in One Stop Order Processing can now have up to 200
different SKUs for a single product. This can be useful to manage
stock control for a product that is sold on different websites using
different SKUs. Each of the 200 SKUs can be from any of the order
types. For example, if you have the same product sold on the same Ebay
site under 5 different SKUs you can add them to the list.
The new SKU order type tab is shown below:
For more information use the following link:
Using the main SKU and different SKUs for your selling channels lets
you manage a product that you sell on multiple online marketplaces.
If you sell a product on more than 1 sales channel (or more than once
on a single sales platform, e.g. Ebay) you need to create a product
for each sales platform or sale location.
The software allows you to map multiple SKUs too on SKU in product
management, and its because of this that stock control can be done
across the different selling channels.
In the product import dialog (PRODUCTS->IMPORT->FROM FILE), there is
an option called OVERWRITE PRODUCTS WITH SAME PRODUCT CODE (SKU).
This dialog is shown in the picture below. If this option is ticked,
the products saved details will be overwritten by the details from the
order every time one comes in.
If this option is unticked in the import settings, the first time that
a product is imported, the values in the order for that product will
be added to the product catalog in One Stop Order Pr...
This is how you can uncombine products
1) Go to Products / Manage products to bring up your products list
If you have the option ticked to delete the combined products you will
first need to reinstate the product or products that you accidentally
2) Click on the show deleted products checkbox in the bottom right
3) Find the product that you accidentally combined - it will show
with a red x on the left hand side of it - this means that it is
4) Tick that produ...
INTRODUCED IN VERSION 184.108.40.206
When you import products, e.g. from Ebay or Amazon and you split out
the VAT, you can define a main VAT rate to use (e.g. 20%).
This is done by under the IMPORT ORDERS menu under ADJUST TAX, tick
SPLIT VAT OUT AT and type in your value (e.g. 20%), This is shown
However some of the products in an order may have different VAT rates
To use a different VAT rate from some items you should create a
product (in Product Management) and set its V...
To use the sizes from the product within OSOP rather than the details
pulled in via the order you can do the following,
Follow the menu option Couriers -> Courier setup -> Setup Couriers ->
Royal Mail international
Copy and paste the following macros into Width, Height and Depth
This will use the products sizes for orders sent to Royal Mail for
your international orders.
INTRODUCED IN VERSION 220.127.116.11
When you sell products on Ebay you can have a SKU for the main product
and also have a separate SKU if there are different variations of the
product. For example, a Shirt has a main SKU, but if you want a
different default colour it has its own separate SKU.
A option has been added to the Ebay Options that allows you to choose
how you want the SKUs for these orders processed. The new option is
shown below on the Ebay options dialog:
If you setup a different SKU...