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Knowledgebase - Click on the section titles to see more categories and articles : Getting Started > Managing Orders
Some selling channels (such as Ebay) will automatically merge orders if they are for the same customer when they are paid for at the same time. However, orders that are paid for separately, or are from different selling channels are treated as separate orders. (Premium and Enterprise versions) In One Stop Order Processing, you can set up a task when you run an import to automatically combine orders when they have a certain detail in the order that match. You can choose from the following: - ...
GETTING STARTED: SENDING EMAILS TO CUSTOMERS  Click on the image to view the video [https://www.youtube.com/watch?v=FdAtiiT0VHg]
How to create a custom view with One Stop Order Processing- This article will show you have to both customize a new view along with how to customize the main order page. Custom views are perfect for organizing and arranging information so it is visible from one screen ; you can use them to customize your main order page. * Click the ‘Customize Current View’ Icon. This will open a new window named ‘Select Fields to Display’ * To customize the current view, remain on the page you are curren...
It is quick and easy to create a manual order in One Stop Order Processing! This is a great feature if you take telephone orders. *  Click the 'New order ' button or follow the menu option File -> New -> Order * You can search via the 'Buyer ID' or you can manually enter the details for new customers. * Add the product details this can be from products that you  have previously set up or new/custom products. Click here to find out about creating new products. Click here [http://www.1stopo...
How to customize your main order page on One Stop Order Processing * Click on this icon * Click customize * It will bring up the screen pictured below * From here you can choose what you want to see on the main orders screen and you can adjust the order you view them in with the up and down buttons You can also customize what you want to appear in the fields, you can do this by double clicking on the name in the selected box and the following dialog box should appear. You can then us...
IMPORTING CUSTOMER DETAILS INTO MYHERMES FOR YOUR EBAY, AMAZON, X-CART, EBID, SELLERDECK, ACTINIC, CUBECART, OSCOMMERCE, INTERSPIRE,CRE LOADED, EKMPOWERSHOP, PINNACLE CART, SHOPIFY, RAKUTEN, ROMANCART, PAYPAL, MAIL ORDER AND TELEPHONE SALES ORDERS This feature is available in _Professional _, Premium versions of One Stop Order Processing Click here [https://www.youtube.com/watch?v=z1VQ3HLpV2U] to watch the video version. If you use myHermes you can use _One Stop Order Processing_ to transfe...
Automation for One Stop Order Processing- This feature is available in Professional, Premium and Enterprise versions of One Stop Order Processing. You can automatically import and process orders from the different sales channels using the Automation component of One Stop Order Processing. You can automatically import orders from: Amazon Seller Central [http://www.1stoporders.co.uk/1StopAmazonMWSSignup.html] Ebay [http://www.1stoporders.co.uk/1StopOrdersAutoEbay.html] Actinic/SellerDeck Shopif...