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Knowledgebase - Click on the section titles to see more categories and articles : Software Releases > Version 2.0.0.27 - 9th January 2015
INTRODUCED IN VERSION 2.0.0.27 If you want to easily add stock to a product you can use the _Add Stock_ button on the Product Management dialog (by selecting the _Products->Manage_ menu option). You can find a product by entering the SKU or EAN into the 'Product Identifier' field and clicking find. If you are using products with the same main SKU (to manage the same product on different channels) you can not be sure which product the stock is added to. In this release the stock is added to the...
Introduced in version 2.0.0.27 In summary. if you use fields in your order views you can now change their type (from text) to text, number, date or price. This makes sorting by these fields easier. For custom fields you can also filter on the type (for example, you can have date ranges or orders shown greater than certain values for the custom fields). If you want add any order details that are specific to your business you can add up to 350 additional values. These are split into 2 types of v...
INTRODUCED IN VERSION 2.0.0.27 If you are using _Automatic Stock Reorder Levels_ and use multiple product mappings there may be a problem with which orders are included when calculating the new stock reorder levels. This issue has been resolved in this new version. NOTE: This problem resolution will only work for newly imported orders. HOW THE PROBLEM CAN OCCUR An example that would show how this scenario would be setup and where previously a problem would occur. If you have 3 products that ...
Introduced in version 2.0.0.27 On the _Report_ tab in _Options_, in the _Picking List_ section you can now order a picking list by suppliers, if you have _Supplier_ selected you are given the option to produce the _Picking List_ for all suppliers or a specific supplier when you select the relevant menu option (i.e. the _Reports->Picking List_ menu option) When this option is selected you are asked the following question: _Do you want to produce a Picking List for a specific supplier?_ If you...
Introduced in version 2.0.0.27 On the _Report_ tab in _Options_, in the _Stock_ section, if you have _Supplier_ selected you are given the option to produce the report for all suppliers or a specific supplier when you select the relevant menu option (e.g. the _Reports->Stock->Current Stock Levels_ menu option) When this option is selected you are asked the following question: _Do you want to produce a report for a specific supplier?_ If you answer _Yes_ you are given the option to enter a su...
INTRODUCED IN VERSION 2.0.0.27 If an Ebay customer enters any notes on their order, these were not imported into One Stop Order Processing. This issue has now been resolved in this version. If you are using the Professional (or Higher) version of One Stop Order Processing, this information is now imported. The information is imported into the Order's notes field. To display this information on the Invoice, Packing List or Purchase Order you should used the [%NOTES%] macro. NOTE: The "_Buyer C...
Introduced in version 2.0.0.27 When you import orders you create an Order Import Type. To import orders click on the ADD button, shown below in the Import Orders dialogue. You can create up to 100 different Order Import Types in One Stop Order Processing. NOTE: You only need to create an Order Import Type for each selling Channel and website. For example, if you import from Ebay UK (and import the orders manually you can use the same Order Import Type each day, just select a different file f...
Introduced in version 2.0.0.27 The cancel (and on hold) feature is available in Professional and higher versions of the software. If you want to cancel orders that have already been imported (and you don't want them to be reimported) you can either use the Cancel option (from the Edit->Cancel Order menu option or right click on an order and select the Cancel Order option) NOTE: Once an order is shipped you can't cancel it. The automatic cancel (and on hold) batch feature is available in Pre...
Introduced in version 2.0.0.27 When you now produce any stock report (e.g. by selecting the _Reports->Stock->Products Out of Stock->Print_ menu option), from the list below, you can now start a new page when a different supplier is used. This will keep all products that are sourced from the same supplier together. _Stock Report_ _Out of Stock Report_ _Stock to Order Report_ Stock Valuation Report To do this open the _Options_ (select the _Tools->Options_ menu item) and select _Report _tab, i...
Introduced in version 2.0.0.27 If you want to display the total number of items ordered in an email you can now use the following macro: [%TOTAL_ORDER_QTY%] This shows the total of all items in all order lines for the order. For example, if someone has ordered the following: ITEM QUANTITY Brown TShrt 1 Red Gloves 3 When added to an Invoice, Packing Slip, Purchase Order, Email or tracking information this will show a value of 4. For information on the macros that can be ...
Introduced in version 2.0.0.27 An option has been introduced in version 2.0.0.27 that allows you to turn off the automatic removal of blank lines when copying the customer's address to the clipboard. This has been added to the Format Address options as shown below: The option is shown at the bottom of the page, the _When copying customer address remove any blank lines_ option. When you view a customer's order details you can copy the details to the clipboard. If you do not want to include any...
Introduced in version 2.0.0.27 When you import orders and tick the OVERWRITE ORDERS WITH SAME ORDER NUMBER option the order's existing colour will be reset to blank (with the exception of OSOP or SellerDeck / Actinic Desktop orders). A new option has been added to the IMPORT ORDERS dialog just below the OVERWRITE ORDERS WITH SAME ORDER NUMBER option called UPDATE COLOUR IN EXISTING ORDERS. If you untick this box when orders are imported the colour will not be altered (changed from its existing...
INTRODUCED IN VERSION 2.0.0.27 You can now display Custom Product values in the stock reports. If you use any of the following reports _Stock Report_ _Out of Stock Report_ _Stock to Order Report_ _Stock Valuation Report_ and want to display additional information you can now include information that you store in each product. These are values from the following product page: To include these values you should use the [%PRODUCT_CUSTOM1%] to [%PRODUCT_CUSTOM20%] values in the HTML report fil...
You can add Logos to your invoice using macros, this means that you will not have to edit the html template itself each time you want to change your image. * Follow the menu option Tools -> Options -> Printing fields * Click the logo field * Click edit * Attach your image by clicking the '...' * If the image is to large click the create logo button.
INTRODUCED IN VERSION 2.0.0.27 You can now create PPIs for 24 Signed for, 48 Signed for, International, International 2nd Class and International Economy. These types have been added to the Create PPI dialog, shown below: For more information use the following link: http://www.1stoporders.co.uk/1StopOrdersDefPMO.html [http://www.1stoporders.co.uk/1StopOrdersDefPMO.html]
Introduced in version 2.0.0.27 Around 15th September 2014, Amazon made a small change to how orders are downloaded from their website. This stopped One Stop Order Processing downloading Amazon orders. An amendment has been made to cater for this Amazon website change and orders can now be downloaded correctly.
Introduced in version 2.0.0.27 OsCommerce import now supports product options and attributes. To include these values you need to install the updated export.php file installed with this version. This file is installed in the _osCommerceadminincludesclasses folder._ For more information on how to install the osCommerce order download plugin refer to the following link: More information on OsCommerce [http://www.1stoporders.co.uk/OsCommerceOrdersInstall.html]
Introduced in version 2.0.0.27 Orders paid for in Australian Dollars now store the correct ISO code (AUD). This is an option set in the Ebay import options (_Store order ISO currency code_), shown below: For more details use the following link: http://1stoporders.co.uk/1StopOrdersDefOAO.html [http://1stoporders.co.uk/1StopOrdersDefOAO.html] Some Ebay CSV order files can contain the currency for the orders using the ISO currency (e.g. USD, GBP). These are now supported when importing orders. ...
Introduced in version 2.0.0.27 Orders imported from the downloaded order file (SalesHistory.csv), used with the _Lite_ version of _One Stop Order Processing_ do not contain any order times. This is because _Ebay_ do not include this information in the orders (SalesHistory.csv) file. If you are using the Professional or Higher version of the software to import orders (using the _Get orders from Ebay Website_ option) orders now contain the order time (to the nearest minute). Orders imported us...
Introduced in version 2.0.0.27 Any text that is entered into the _Company Details_ or any _Printing Fields_ created are now optionally copied to Archived sites. This means you can now print any invoices, packing slips, etc from an archive site that relies upon this information. For example, if someone wants to be sent their invoice from an order that you have archived AND you have added a _Printing Field_ that changes the logo image for different Sales Sources you now can. Printing Fields are...
INTRODUCED IN VERSION 2.0.0.27 There can be an issue with importing orders from some Actinic Dekstop / SellerDeck orders with some setups of SQL Server. This has now been resolved.
INTRODUCED IN VERSION 2.0.0.27 The total number of items ordered and shown on the Picking List can be wrong if the product has not been setup in Product Management. This can affect users of the Lite version of One Stop Order Processing. This problem has now been fixed in this version. This means that the quantities of each item is taken from the order details and is not effected by any products setup (which are not available in the Lite version).
Introduced in version 2.0.0.27 If a customer wants to cancel an order you can select the order and select the cancel option (either use the _Edit->Cancel Order_ menu option or use the right mouse button and select the _Cancel Order_ option). Cancelled orders have a no entry icon (). If you need to hold an order while checks are made, you can select the Hold option. To do this, select the _Edit->Hold Order_ menu option or use the right mouse button on an order and select the _Hold Order_ menu o...
Introduced in version 2.0.0.27 There can be problems saving some of the Product information (e.g. _Item Title_) if you imported products with a Sales Channel set (e.g. _Ebay_). This problem will only happen if you have one of the sales channels selected on the left hand side of the _Product Details_ dialog (under '_Enter details for:'_). By default _All Sites_ is now selected and will work correctly. The _Product Details_ dialog is shown below. This problem has been fixed in this version
INTRODUCED IN VERSION 2.0.0.27 In the _Select Fields to Display_ (_Customize Current View_) dialog, if you import a view that is already available in your list of views AND that view is NOT the current view, the names of the fields in the imported view maybe lost. This issue only happens on version 2.0.0.26. This issue is now fixed with this latest release.
INTRODUCED IN VERSION 2.0.0.27 When you want to add stock for multiple products (for example, when you have had a delivery) you can use the _Add Stock_ dialog from the _Product Management_ dialog, this is shown below: In the _Add Stock_ dialog when you have found the product to update the stock for, you need to amend other product details by clicking on the Update Product Details button. This dialog is shown below:
Introduced in version 2.0.0.27 When you create a new product, by clicking on the _New_ button on the Products screen (shown below), if you use a SKU that matches that of an existing product, the existing product details will be overwritten. This has been fixed in this release. When you now create a product with the same SKU as an existing product the new product will be created (and the existing product will not be changed). Having products with the same SKU allows you to sell the same produ...
Introduced in version 2.0.0.27 It can be useful to find the location of a word or character within other text when using macros. To do this put a ? in both the returned values for the macro. For example, if you want to find the location of a word with a sentence use the following: THE QUICK BROWN FOX JUMPED OVER THE FENCE[?]JUMPED[?][?] This would return 21 A more complex example is to use the returned value to extract the text from the sentence. For example, if you want to only display...
Introduced in version 2.0.0.27 This problem has been resolved in this release. If you changed the _Unpaid order colour_ to use and immediately clicked on the _Close and Process Orders_ button on the Import dialog the newly selected colour was not used (the last selected colour was applied). This issue has now been fixed. This dialog is shown below: