Welcome to the One Stop Order Processing help desk
Search the Knowledge Base
RSS Feed
News
Jul
18

At One Stop Order Processing, we create new 'how to' videos weekly.

This week we explain how to manually send an email to your customers using One Stop Order Processing.

Find the video here - https://www.youtube.com/watch?v=-727Kz98Vso

Whilst you're there why not subscribe to make sure you never miss a video.

You can request a video here - http://moleend.helpserve.com/Tickets/Submit


Read more »



Jul
17
Top Tip Tuesday – Automatic Address Formatting
Posted by Beth Rose on 17 July 2018 12:57 PM

In this week’s Top Tip Tuesday post we will be covering One Stop Order Processing’s feature automatically formatting address and customer information upon importing orders

The Issue

Sometimes customers type their addresses into selling channels in a rush leading to missed of capital letters, spaces in postcodes and so on. This can then lead to unprofessional looking postage labels and/or orders not being accepted by courier due to the order being in the incorrect format.


abc-books-chalk-265076.jpg


Read more »



Jul
13
5 Ways to keep those customers that you have worked so hard to get
Posted by Beth Rose on 13 July 2018 01:43 PM
One of the key aspects of business is driving new sales and customers to your business, however now that you have worked so hard getting those new customers it is even more important to keep them and their repeat business.
All the key ways to create repeat business involve interaction and communication. Call or visit them in person if you can but if that isn’t viable there are some brilliant tools that can help along the way.

Click here to read more.

carrying-casual-cheerful-1162964.jpg


Read more »



Jul
11
New Video - How to export your orders to Xero.
Posted by Beth Rose on 11 July 2018 03:03 PM

At One Stop Order Processing, we create new 'how to' videos weekly.

This week we explain how to export your orders to Xero

Find the video here - https://www.youtube.com/watch?v=GzbdaK69qbs

Whilst you're there why not subscribe to make sure you never miss a video.

You can request a video here - http://moleend.helpserve.com/Tickets/Submit


Read more »



Jul
4
We now offer Live Chat Support.
Posted by Beth Rose on 04 July 2018 02:15 PM

We have now introduced a new way of contacting our support team! Live chat allows you to instantly connect through to our support team to get quick and easy support. This service will be available for the lite, professional and premium subscriptions of One Stop Order Processing.

You can start a live chat by clicking on the following link and clicking the live support online button-

http://moleend.helpserve.com/index.php?/OneStopOrders

The button should look like this -





Read more »



Jun
29
In part 1 of this blog post I talked about preventing your business from running out of stock. Click here to read part 1. In part 2 of this blog post I plan to give you some hints and tips to dealing with a situation where a product is out of stock and has oversold.  


chat-1873543_1280

Click here to read more. 

Read more »