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Tip: Making the most of the Automation Scheduler in One Stop Order Processing
Posted by Joe Szczygielski on 28 January 2015 12:32 PM

In a recent release of One Stop Order Processing (, we added the automated import of orders allowing users of eBay, Amazon and Actinic Desktop/SellerDeck orders to automate the order download process.

When using the One Stop Automated order import, it is possible to set a scheduled time for your orders to be collected and imported from your selling channels such as eBay or Amazon.

By scheduling a time for your orders to be imported into One Stop Order Processing, you can set it to import just at the right time for you to process orders making it a more efficient process.

For more information about how to run the scheduler in One Stop Order Processing, take a look at the following link:


NOTE: This applies to users of Standard Plus or higher.

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Tip: Make the most of your emails to customers
Posted by Henry Setter on 21 January 2015 12:32 PM

Making the most of the emails you send to your customers can benefit the company in many ways. To find out more read our blog entry on it using the link below.

Blog - Making the most of your emails

One Stop Order Processing provides you with complete freedom with the content of your emails. You can create and edit your email templates at any time. Use the following links for more details on how to change what you include in your emails.

How to edit an email template

How to create a new email template

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Having good brand awareness is all about consistently using your logo and other brand themes such as font, colour and other styling. Utilising every opportunity to use your logo is key for good branding. One Stop Order processing can help with this.

You can now automatically have your logo printed on your peel off label, as well as your logo printed elsewhere on the invoice or packing slip. This means the customer receives a branded invoice, as well as a parcel with a delivery address label with the logo.

Click here for help on adding a logo to your invoice or packing slip.

Click here for help on resizing your logo to fit on the label of your invoice or packing slip.

Click here for general information about this feature.

This feature has been added in the release of One Stop Order Processing.

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New version of One Stop Order Processing Released (Version
Posted by Pat Strassen on 09 January 2015 08:57 AM

A new version of One Stop Order Processing has now been released. It contains the following new features and fixes:

One Stop Order Processing Release Notes for Version

Website Support
. Fix for problem automatically downloading orders from Amazon website (due to change on Amazon website)
. Fix to correctly import Actinic Desktop / Sellerdeck Enterprise (SQL Server) orders
. Ebay buyer notes are now imported (using Standard Plus (or Higher) version)
. Orders imported directly from Ebay (using Standard Plus or higher) now import the order time (e.g. 9:37) aswell as the date. Shipment times and dates are also imported
. Improved order import support for ISO currencies and Australian Ebay
. Orders can now be imported from SellerDeck 2014
. OsCommerce import now supports product options and attributes

Other Features
. Automatic Stock Reorder Levels incorrect for products with multiple SKUs now fixed
. How to show Product Custom Values in Stock Reports (e.g. Stock Reorder Report)
. Create Stock Reports with a Page Break between each supplier
. Create Stock Reports for a specific supplier
. Create Picking Lists for a specific supplier
. Print Invoices, Packing Slips etc. from Archived Sites. Company Details and Printing Fields are now copied to Archive Sites
. All field order values can now set to different types (Text, Number, Date or Price)
. When adding product stock you can now amend other product details

. Adding stock now uses the correct main product (if multiple SKUs are used)
. Resolved problem with product quantities on Picking List
. Option added to not overwrite order colour when re-importing orders
. Problem fixed with views sometimes losing names when reimporting the same view
. Option added to allow blank lines to be kept in the customer's address when copying to the clipboard

. Cancelled and On Hold order options added (for Standard or higher versions)
. 24 Signed for, 48 Signed for, International, International 2nd Class or International Economy PPI support added
. New Company Logo support added

. Warning added when more than maximum import types used
. Different product sales channel types can now be managed correctly
. Fixed problem with manually creating product with same as SKU as an existing product
. Automatic and batch cancelling/holding orders (for Premium or higher versions)

. Total number of items ordered can now be displayed on Invoices, Packing lists, Emails
. Problem fixed where unpaid order colour was not being applied (when Close and Process Orders is used on Import dialog)
. Find macro has been updated to return the location of the word within other text

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Tip: Removing orders from your database
Posted by Henry Setter on 07 January 2015 02:17 PM

When you delete orders from One Stop Order Processing, by default, you do not remove the orders completely from the database. To permanently remove the orders you must purge orders marked for delete via the Housekeeping > Purge Deleted Items > Purge Deleted Orders menu option.   Working this way allows you to easily recover orders that have been accidentally deleted.

If you would prefer to remove orders from the database immediately you can do so by setting the "Automatically purge orders when deleted" option on the "Other" tab in "Tools / Options".   If you select this option orders will be completely removed from the database when you delete them, you will not be able to restore them from within One Stop Order Processing.

Click the link below to find out more about this feature:


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New version of One Stop Order Processing Released (Version
Posted by Pat Strassen on 02 December 2014 08:28 AM

A new version of One Stop Order Processing has now been released. It contains the following new features and fixes:

One Stop Order Processing Release Notes for Version

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