Welcome to the One Stop Order Processing help desk

Important information regarding your Etsy Order import
Posted by Zoe Strassen on 13 November 2017 11:15 AM
Etsy have adjusted the file that is generated that you use to import your orders into One Stop Order Processing,

You will need to open you import dialog -> Click your etsy order import -> options -> Paste the following header into the custom header field.

Order date,Item title,Invoice Buyer ID,Item quantity,Item price,NA,NA,Discount,N/A,Total P&P,Item tax,Item total,Currency,Transaction ID,NA,Payment date,Dispatch date,Invoice Customer,Invoice Address line
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How to print your terms and conditions on the back of your invoices
Posted by Jan Strassen on 16 June 2016 08:50 AM

Great new knowledgebase article here that explains how to add your terms and conditions into every second page of your reports, great if you want to print the terms on the back of each invoice page.


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Tip: Adding a logo to the emails sent from One Stop Order Processing
Posted by Henry Setter on 04 March 2015 04:24 PM

Here are a few reasons to have your logo on your emails you send to your customers,

  • Adds a visual dynamic that engages the reader.

  • Gives your emails a more professional appearance.

  • Shows the reader the email if from your company.

  • Creates an association between the service you are providing and your company.

  • Improves branding and as a result brand
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Tip: 5 great reasons to use Integrated Label Paper from the Mole End Group
Posted by Henry Setter on 17 February 2015 11:16 AM

Integrated Label Paper allows you to include a peel out label on your invoice or packing slip. This can save time when packing as you can simply peel of the label with the delivery address and stick it to your parcel. You do not need to match labels to invoices.


1. We provide our paper customers with free software and templates to make invoice printing easy from your selling channel.

2. The paper will always be the same high quality as we use the same, paper, glue
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Tip: Making the most of the Automation Scheduler in One Stop Order Processing
Posted by Joe Szczygielski on 28 January 2015 12:32 PM

In a recent release of One Stop Order Processing (, we added the automated import of orders allowing users of eBay, Amazon and Actinic Desktop/SellerDeck orders to automate the order download process.

When using the One Stop Automated order import, it is possible to set a scheduled time for your orders to be collected and imported from your selling channels such as eBay or Amazon.

By scheduling a time for your orders to be imported into One Stop Order Processing, you
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Tip: Make the most of your emails to customers
Posted by Henry Setter on 21 January 2015 12:32 PM

Making the most of the emails you send to your customers can benefit the company in many ways. To find out more read our blog entry on it using the link below.

Blog - Making the most of your emails

One Stop Order Processing provides you with complete freedom with the content of your emails. You can create and edit your email templates at any time. Use the following links for
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