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IMPORTANT NOTICE
Posted by Zoe Strassen on 19 July 2019 11:53 AM

We are no longer using this support desk, please use the below link to navigate to the correct support desk, or email us at support@1stoporders.co.uk

https://desk.zoho.eu/portal/onestoporderprocessing/home


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Click and Drop Labels Generating slowly
Posted by Zoe Strassen on 28 May 2019 01:17 PM

If you are experiencing an issue with Royal Mail Click and Drop labels generating slowly we advise that you restart your PC. The reason being Click and Drop has been running slowly due to the volume of orders being processed after the bank holiday weekend causing Click and Drop desktop to lock, by restarting your PC you can resolve this.


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Amazon Shipped Status
Posted by Zoe Strassen on 08 May 2019 12:29 PM

Amazon have made some changes to their shipping API.

Download the latest beta below to use the new API.

Please take a backup of your database and settings before installing.

https://www.1stoporders.co.uk/download/IL_OSOP2074.exe



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Royal Mail Netdespatch Integration
Posted by Zoe Strassen on 05 April 2019 10:12 AM
We have been working on an improved Royal Mail integration, using Royal Mail Click and Drop. This has automatic importing of tracking numbers ( and track and trace codes) back into One Stop Order Processing, which will be available in the next few weeks (this can currently be done manually).

As you may have already heard Netdespatch will no longer be supporting Royal Mail from 31/5/19. However, they will still be supporting the other couriers that you may use
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How to comply with Ebay's new tracking requirement and import your Click and Drop tracking details into One Stop Order Processing and eBay

Click here to find out more


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Amazon Characters in One Stop Order Processing
Posted by Zoe Strassen on 13 December 2018 09:16 AM
We have had an increased amount of queries regarding Amazon characters showing incorrectly in One Stop Order Processing. If you are experiencing the same then please download the latest beta on the website from the link below.

Please make sure that you take a backup of your database and settings before installing ( Housekeeping -> Backup/restore)

https://1stoporders.co.uk/downloads.html


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