Welcome to the Mole End Software help desk
This help desk is no longer in use, please email queries to support@1stoporders.co.uk or go to our new help desk at https://desk.zoho.eu/portal/onestoporderprocessing/kb/one-stop-order-processing



 
Latest Updates
IMPORTANT NOTICE
Posted by Zoe Strassen on 19 July 2019 11:53 AM

We are no longer using this support desk, please use the below link to navigate to the correct support desk, or email us at support@1stoporders.co.uk

https://desk.zoho.eu/portal/onestoporderprocessing/home


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Click and Drop Labels Generating slowly
Posted by Zoe Strassen on 28 May 2019 01:17 PM

If you are experiencing an issue with Royal Mail Click and Drop labels generating slowly we advise that you restart your PC. The reason being Click and Drop has been running slowly due to the volume of orders being processed after the bank holiday weekend causing Click and Drop desktop to lock, by restarting your PC you can resolve this.


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Amazon Shipped Status
Posted by Zoe Strassen on 08 May 2019 12:29 PM

Amazon have made some changes to their shipping API.

Download the latest beta below to use the new API.

Please take a backup of your database and settings before installing.

https://www.1stoporders.co.uk/download/IL_OSOP2074.exe



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