Welcome to the One Stop Order Processing help desk
This help desk is no longer in use, please email queries to support@1stoporders.co.uk or go to our new help desk at https://desk.zoho.eu/portal/onestoporderprocessing/kb/one-stop-order-processing

Latest Updates
Posted by Zoe Strassen on 19 July 2019 11:53 AM

We are no longer using this support desk, please use the below link to navigate to the correct support desk, or email us at support@1stoporders.co.uk


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Click and Drop Labels Producing slowly
Posted by Zoe Strassen on 01 July 2019 11:31 AM

Click and Drop servers are currently overloaded with requests produce postage labels.

This is causing Click and Drop desktop to lock and not produce labels.

To help to resolve this please open Click and Drop desktop, Switch to the "Settings" tab and in the "Advanced preferences" turn on "Use polling".

If you need further assistance please reply to this email. 

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Amazon Invalid Credentials - One Stop Order Processing
Posted by Zoe Strassen on 14 June 2019 09:35 AM

We have had a number of reports this morning that some Amazon imports are not importing correctly. If this is the case please re-setup your import using the guide below.


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