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Knowledgebase : > Database, Settings and Admin
COMPACTING AND REPAIRING IN ONE STOP ORDER PROCESSING. To ensure that you keep a healthy One Stop Order Processing we recommend regularly compacting and repairing your database as this reduce the chances of the database becoming corrupted. This feature is available in the Professional, Premium and Enterprise subscriptions of One Stop Order Processing. Version 37 or before. If you are using version 37 or before then you can compact and repair by following the instructions below. 1. Click t...
It is important that you backup your database on a regular basis. This means that if the database becomes corrupt or something goes wrong you can restore the previous one BACKUP YOUR DATABASE BY: * click the menu option Housekeeping -> Backup/Restore ->  Backup Now  * choose to backup either the current site or all sites * Click backup now RESTORE A PREVIOUSLY SAVED DATABASE BY: * click the menu option Housekeeping -> Backup/Restore ->  Backup Now  * Click restore from last back...
THE FOLLOWING GUIDE WILL EXPLAIN THE CURRENT MICROSOFT WORK AROUND FOR THE DATABASE ERROR MESSAGE ISSUE ‘FILE SHARING LOCK COUNT EXCEEDED.’ This error occurs when the number of locks that are required to perform a transaction has exceeded the maximum number of locks per file. The current workaround Microsoft recommends for this error is to increase the maximum number of locks per file. BELOW ARE INSTRUCTIONS ON HOW TO USE THE WORKAROUND SUGGESTED BY MICROSOFT. 1.Click Start-> Run on your PC ...
1 The Entire product is installed and operates under C:OSOP (by default) on the PC. For complete backups you should use this folder. The software does provide, automated order data backup (which can be at a remote location, if specified). 2 You can save all the software settings to a file under the House Keeping->Backup->Save Settings (and can be restored using the Restore Settings menu option). The settings file can be backup up. 3 The system stores all the order information in a central Mic...