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New Royal Mail 2D Barcode label system integration
Posted by OSOP Support, Last modified by Zoe Strassen on 18 January 2017 11:56 AM

The latest One Stop Order Processing feature allows you to print your Royal Mail 2D Barcode labels directly from the software.

This integration requires you to have a Royal Mail account and sign up for a free NetDespatch account (this can be done here).

When printing the Royal Mail labels through One Stop Order Processing, a 6x4 label will be printed which contains the new 2D barcode along with the customers address details. 

  1. Setting up your Royal Mail Netdespatch account
  2. Setting up rules for the shipping services
  3. Sending orders to the courier and printing the labels
  4. Printing the 6x4 label onto Integrated Label paper
  5. Running the End of Day task

You can watch our video guide by clicking here.

1. Setting up your Royal Mail Netdespatch account

The following steps show you how to set up your NetDespatch account in the latest Royal Mail integration.

You can setup the new courier integration by going to Couriers / Courier Setup (as shown below):

Royal Mail Courier Setup

Then click on 'Setup Couriers':

Royal Mail Courier Setup

The Setup Couriers dialog (shown below) is where you configure the settings for both your Royal Mail Domestic and International accounts.

Royal Mail Account Settings

1) Royal Mail Domestic Settings:

By clicking on the link, you will be taken to the form required to create a NetDespatch account.

2) Enter Account Settings:

This is where you enter your account details, you will be provided with credentials for both Royal Mail Domestic and International.

3) Default consignment information (if left blank values from each order will be used):

 

  • Description of Goods / Delivery Instructions (Not displayed on the label)

This is where you enter the default description and instructions to be sent with the consignment of the goods being sent. If left blank, this will use the Item Title and Shipping Instructions.

  • Reference

The reference field allows you to enter a default order reference, by default this uses the Order number and which is located on the label. In this field, you can use any of the macros at this link.

4) Weight in kilos:

  • Use product weights + a packaging allowance of:

This option will use the weight entered in the products area and allows you to add a packaging allowance.

  • Use default weight of:

You can enter a default weight here which will be used for all orders being sent to Royal Mail.

  • Ask for the order weight as each order is sent to the courier:

This option will ask for each individual orders weight as soon as it is sent to the courier

  • Ask for the average order weight when orders are sent to the courier:

After you have clicked 'Send to courier' for a group of orders, you will be asked an average weight for these consignments.

 5) Notifications:  Confirmation Email and POD Email:

By entering your email address in these fields, you will be sent an email when the order has been confirmed and a proof of delivery email.

 6) Print labels to: You can choose which printer to send the labels to by selecting the printer in the dropdown menu. This will use the default paper and margins of the selected printer (E.g. a 6x4 label printer).

7) Setup Available Services:

This is where you select the services you would like to use for your orders being sent with Royal Mail.

The services shown on the left are the ones that are available, the right hand side are the services that you have selected and will be available to use.

You can add the available services by selecting them on the left and clicking the 'Add' button. 

You can remove the selected services by selecting them on the right and clicking the 'Remove' button.

Royal Mail Setup Available Services

 

2. Setting up rules for the shipping services

In One Stop Order Processing, you will create a set of rules to define which service should be used for orders. 

To setup the rules for each service, go to Couriers / Courier Setup (as shown below):

Royal Mail Courier Setup

This is where the rules you set up will be located, click on 'Add' to create a rule for a service.

Courier Setup Add button

The area at the top of this dialog is where you select the service you are going to setup.

Name/Description: This is where you enter a name for the rule.

Courier: Choose whether the courier is Domestic or International.

Service: Select the service you would like to use.

Click on 'Add' to create the conditions for this service.

Courier Setup New Rule

The 'Condition to Test For' dialog is where you create the conditions to test the orders on when they are imported.

Courier Rule Setup 1

Field: This is where you select a field from the order to test on (there are over 30 fields to test on including Custom Values).

Courier Rule Setup 1

Test: Once you have chosen a field to test on, you will choose how to test the Value that is set at the bottom.

Courier Rule Setup 1

Value: This is the value that needs to be met, shown in the example below, the selected service will be used when the Shipping Method selected by the customer is equal to 'Royal Mail 1st Class'.

Courier Rule Setup 1

You can add as many conditions as you like to a service.

There are two options at the bottom that allow you to specify whether the conditions created should all be met or just one of them to be valid.

Courier Rule Setup 2

This is where you will see all of the services that have been set up, once you are happy that all the services you use have been added here, you can start running the rules as the orders are imported and start creating the labels.

Courier Rule Setup 2

NOTE: If you want to have a default (catch all) courier service to use if none of the detailed rules are used you should create a new rule without any tests and make that Rule the one in the list (move it to the bottom of the list of rules).

3. Sending orders to the courier and printing the labels

On the main One Stop Order Processing screen, there are two buttons at the bottom that you will use to create the labels and print them.

To create the label, you will need to tick the orders you are using with Royal Mail and click on the 'Send to Courier' button.

Once the label has been created, the 'Print Labels' button will print the 6x4 label to the printer setup.

Courier Rule Setup 2

If you use a service that has a tracking number, they will automatically be added to the order which can then be sent to Amazon or eBay when shipping the order. (For more information on this feature click here)

OSOP Shipping tab

 

There is support for both Domestic and International orders, allowing you to print a CN22 Form for required orders along with the 6x4 labels. The CN22 form is printed as a second label. When you print your international labels the CN22 form will be printed immediately after the label that it relates to (and CN22 will be printed on the main label). 

 

4) Printing the 6x4 label onto Integrated Label paper

You can use 6x4 Integrated Label paper with this new courier integration, to set this up you will need to go to Tools / Options / Invoice Options / Click Integrated labels under Stationery to use and in the dropdown menu next to 'Select report' use the 'Invoice with Integrated Courier Label (CL)'.

Courier Rule Setup 2

The 6x4 Courier Label Integrated Label paper will be available at www.integratedlabels.co.uk.

5) Running the End of Day task

Once you have finished printing off labels for the day, you will need to run the end of day task.

This will generate a manifest for the orders within the dates selected, once you run this you will not be able to cancel the labels.

To run this you will need to log in to the following website using the Royal Mail Domestic and International log in credentials that will be sent to you via email.

emea.netdespatch.com/

Once you have logged in, open the 'Sales Order Summary' page under Reports and Queries.

Logging in to NetDespatch

Then select 'Sales Order Summary' as the Manifest Type and click on Generate.

Sales Order Summary image

 

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