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Knowledgebase - Click on the section titles to see more categories and articles : Installation

Once you have downloaded the One Stop Order Processing software from the www.1stoporders.co.uk [http://www.1stoporders.co.uk/] website, there are a few very quick steps to complete the installation. These consist of basic options such as which version you are looking to run and where the destination of the file will be. You will then have the option to either start your trial or begin the full version by entering your licence key. If you have purchased a licence you will be sent an email with ...
One Stop Order Processing is an order processing software, allowing you to import your orders from all of the selling channels shown in the image below to the left. You can then utilize the details that have been imported by printing invoices, managing stock and emailing customers. You are then able to export this information straight from One Stop Order Processing into various other accounting and courier systems. SOFTWARE OVERVIEW Below you will see the main One Stop Order Processing scree...
Once you have downloaded the One Stop Order Processing software from the www.1stoporders.co.uk [http://www.1stoporders.co.uk/] website, there are a few very quick steps to complete the installation. These consist of basic options such as which version you are looking to run and where the destination of the file will be. You will then have the option to either start your trial or begin the full version by entering your licence key. If you have purchased a licence you will be sent an email with ...
To prepare for the following instructions, make sure you: . Install the OSOP software on the new PC . Create a shared drive on the original PC -  This article [http://moleend.helpserve.com/onestoporders/Knowledgebase/Article/View/645/18/how-to-setup-a-remote-drive-on-your-computer-for-use-with-one-stop-order-processing] explains how to create a shared drive and how to set the correct access permissions.   Connecting the machines : Because your site has already been created on your othe...
MULTI-USER ACCESS You can install and use One Stop Order Processing on up to 10 PCs at the same time. NOTE: Each different PC used to connect to the same website (database) will need a separate license for full use. There are certain requirements (and limitations). These are described below: 1. All PCs must have the relevant security access to the main PC. If you do not have the required access a message will be displayed by One Stop Order Processing when selecting the remote site. You sh...
QUICK SETUP WIZARD When you first open One Stop Order Processing, you will be prompted to start the Quick Setup Wizard which will help with setting up your details in the software. You can run the Quick Setup Wizard at any time by selecting the _Quick Setup Wizard_ option (under the _File _menu). You are shown a series of pages providing the current information for the site. You can enter more detailed information at any stage by using the One Stop Order Processing Options. To show the optio...
When using the Netdespatch (currently available for Yodel and Royal Mail)  feature and the Custom Courier option you can create rules to determine the service and courier to use. Things to keep in mind whilst doing this are: - Rules run in order from top to bottom so make sure that if there are any overlaps you decide which rule should take priority. - If you are having issues with rules setting the wrong courier Follow the menu option Tools-> options -> Courier -> tick "show detailed process...
It is important that you backup your database on a regular basis. This means that if the database becomes corrupt or something goes wrong you can restore the previous one BACKUP YOUR DATABASE BY: * click the menu option Housekeeping -> Backup/Restore ->  Backup Now  * choose to backup either the current site or all sites * Click backup now RESTORE A PREVIOUSLY SAVED DATABASE BY: * click the menu option Housekeeping -> Backup/Restore ->  Backup Now  * Click restore from last back...