Welcome to the One Stop Order Processing help desk
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Knowledgebase - Click on the section titles to see more categories and articles : Processing Orders

MANAGING AND PROCESSING ORDERS For each selected order you can print the Invoice, Packing List or Purchase Order or email them to your customers instantly. We have various reports available for different invoice paper types with support for amending of the reports. All the selected orders can also be marked as shipped, have their addresses formatted correctly or have the order tracking details published to a website for order tracking. Another feature of One Stop Order Processing is interna...
Shown below is the main order processing screen, this is where you will complete the majority of your order processing tasks. When in the 'Order Detail' view you will see various numerical fields based on the orders imported. By right clicking on the fields (e.g. the 'Item price' column), there are various options available that you can use; these are explained below.   These consist of: Total of figure This provides a total of the selected field (only applies to fields that are nu...
To set up automated order processing, go to the Import Orders dialog and click on the 'View / Edit Tasks' button as shown below. The Order Processing Tasks window will popup, it has several order processing options for you to choose from, tick the ones you want to include, then each time you automatically import order OR manually import and click on the 'close and process orders' button after importing, the orders will be processed.   So for example if you choose 'Format Address' and 'Print In...
The following is a list of the current keyboard shortcuts that can be used within OSOP Control A If focus is on Find box, the find text is selected If the focus is on the Order List, all orders are ticked Control Shift A Unselect all orders Control F Find Control I Print invoice Control Shift I Preview Invoice Control N New Order Control O Open Order Control P Print Packing List Control Shift P Preview Packing List Control V ...